Sucharita Kodali
Vice President, Principal Analyst
Forrester Research
Agenda
Friday, January 10
7:00am–7:30am
NRF Influencer Program
7:00am–7:30am
Michael LeBlanc
Founder & President
M.E. LeBlanc & Company Inc.
Andrew Laudato
COO
The Vitamin Shoppe
Sanford Stein
Founder RETAIL SPEAK on LinkedIn
RETAIL SPEAK
Doug Stephens
Founder & President
Retail Prophet
Kevin Ervin Kelley
Principal and Co-Founder
Shook Kelley
Jill Dvorak
Senior Vice President, Content
National Retail Federation
Jeremy Bergstein
CEO
The Science Project
Alberto Serrentino
Founder
Varese Retail
Emily S. Culp
Chief Strategy & Brand Officer
BodyHealth
Chandhu Nair
SVP, Product & Technology - Data & AI
Lowe's Companies, Inc.
Ricardo Belmar
Director, Partner Marketing for Retail & Consumer Goods
Microsoft Corporation
Melissa Gonzalez
Principal
MG2
Steve Dennis
President & Founder
SageBerry Consulting, LLC
Rob Garf
Matt Nichols
General Partner
Commerce Ventures
Karen Beebe
Chief Technology Officer
Bealls, Inc.
Hitha Herzog
Founder and Chief Research Officer, Consumer & Retail Insights
H Squared Research LLC
Sree Sreedhararaj
Chief Technology Officer
IPSY
Ron Thurston
Co-Founder
OSSY
Marcos Gouvea de Souza
CEO and Founder
Gouvea Ecosystem
Chris Silver
Cofounder & Head of Product
Discoverist AI
Marie Driscoll
CEO and Chief Consultant
Driscoll Advisors
Yael Kochman
Chief Marketing Officer, buywith
Founder & CEO, Re:Tech
Anne Mezzenga
Co-CEO
Omni Talk Retail
Julia Hare
Editor-in-Chief & Cofounder
RETHINK Retail
Bryan Amaral
Founder, President & CEO
Clientricity, LLC
Chris Igwe
Founder & President
Chris Igwe International
David Weinand
Co-Founder & Chief Customer Officer
Incisiv
Jack Stratten
Director
Insider Trends
Kimberly Lee Minor
Chief Executive Officer
WOC Retail Alliance
Liza Amlani
Principal and Founder
Retail Strategy Group
Michael Zakkour
Founder & Chief Strategist
5 New Digital
Rebecca Fitts
SVP, Business Strategy
Alvarez & Marsal Property Solutions
Sandy Hernandez
Founder, CEO and your Chief Inspiration Officer
The Retail Muse
Laura Hnatow
Vice President, Marketing & eCommerce
Sea Bags
Dawn Robertson
Member Board of Directors, Apparel Group and Chairman of the Board
Splitit
Ken Pilot
Founder and Host
Ken Pilot Ventures and The Retail Pilot Podcast
Simeon Siegel
Managing Director, Senior Analyst: Retail and eCommerce
BMO Capital Markets
Sharon Gai
Keynote Speaker
sharongai.com
Sharon Yourell Lawlor
Managing Director; Shopper & Retail Marketing Expert; Keynote Speaker; Trainer
Think Plan Do Consulting
Mina Fader
Managing Director
Baker Retailing Center at the Wharton School of the University of Pennsylvania
Jennifer DiPasquale
President & Co-founder
Women in Retail
Jackie Ardrey
CEO
Vera Bradley
Elaine Parr
Vice President, Consumer Industries
IBM Consulting
Alan John
Global Head of Data & AI
Nike
Jenna Posner
Founder
Chief Digital Agency
6:00pm–10:00pm
Vendors in Partnership (VIP) Awards
6:00pm–10:00pm
Gotham Hall
Celebrating innovation, empathy & excellence among the retail solution provider community
Join senior retail leaders and partners at New York's Gotham Hall for this celebration and exclusive awards event, where you’ll experience new connections ...
Saturday, January 11
6:00am–6:30am
no-session-type
8:00am–8:30am
Pre-show mixer
8:00am–8:30am
Pier 60, 60 Chelsea Piers, New York, NY 10011
8:00am–6:00pm
What's in Store for Retail Media Networks
8:00am–6:00pm
Pier 60, 60 Chelsea Piers, New York, NY 10011
Separate registration and fee required.
Retail Media Networks can be purchased when you register for NRF 2025 or through the dashboard (see Add-on Experiences) after registration has been completed.
Join retailers, agencies and in-store experience ...
8:30am–8:40am
Welcome: What's in Store for Retail Media, presented by STRATACACHE and NRF
8:30am–8:40am
Pier 60, 60 Chelsea Piers, New York, NY 10011
Founder and CEO of STRATACACHE, Chris Riegel, welcomes NRF attendees to this year’s 'What’s in Store for Retail Media Networks' event.
Chris Riegel
CEO
STRATACACHE
8:40am–9:00am
Presentation: Harmonizing disruption: Reconciling the driving forces of RMNs and the future, featuring Andy Murray, Executive Chairman, Saatchi & Saatchi X
8:40am–9:00am
Pier 60, 60 Chelsea Piers, New York, NY 10011
As a pioneering force in shopper and retail marketing, Andy Murray will cover key drivers of change that must be harmonized in order for RMNs to deliver on the promise of a more relevant consumer experience.
With the rapid expansion of online RMNs s ...
Andy Murray
Executive Chairman
Saatchi & Saatchi X
9:00am–9:30am
Presentation and panel: Transitioning from a merchant to a media mindset, featuring Quentin George, Partner, McKinsey & Company and Omer Gajial, EVP Chief Merchandising and Digital Officer for Albertsons Companies
9:00am–9:30am
Pier 60, 60 Chelsea Piers, New York, NY 10011
Presentation and Panel: Transitioning from a Merchant to a Media Mindset
Hosted by Quentin George, Partner, McKinsey & Company
Quentin George is a thought leader in digital transformation and media strategy, known for guiding companies through ...
Quentin George
Partner
McKinsey & Company
Omer Gajial
EVP, Chief Merchandising and Digital Officer
Albertsons Companies
9:30am–9:50am
Retailer keynote presentation: Retail media as an organizational principle - The Costco Advantage, featuring Mark Williamson, AVP Retail Media, Costco
9:30am–9:50am
Pier 60, 60 Chelsea Piers, New York, NY 10011
Mark Williamson, AVP of Retail Media at Costco, will share how Costco is poised to transform the retail media landscape. The presentation will address the company's unique advantages, including its trusted membership model, differentiated organizatio ...
Mark Williamson
AVP Retail Media
Costco Wholesale
9:50am–10:10am
Retail change maker interview: Mark Williamson, AVP Retail Media, Costco interviewed by Sarah Marzano, Principal Analyst - Retail Media at EMARKETER
9:50am–10:10am
Pier 60, 60 Chelsea Piers, New York, NY 10011
Following the presentation, there will be a discussion between Sarah Marzano, Principal Analyst at EMARKETER, and Mr. Williamson. Topics include Costco's marketing approach, vendor and merchant alignment around RMN value and goals, strategic RMN init ...
Mark Williamson
AVP Retail Media
Costco Wholesale
Sarah Marzano
Principal Analyst, Retail Media
EMARKETER
10:00am–12:00pm
Retail store tour
10:00am–12:00pm
Meet at specified location
Separate registration and additional fee required. Retailers only.
Retail Store Tours can be purchased when you register for NRF 2025 or through the dashboard (see Add-on Experiences) after registration has been completed.
Retail Store Tours are ...
10:00am–2:00pm
Retail store tour
10:00am–2:00pm
Meet at specified location
Separate registration and additional fee required. Retailers only.
Retail Store Tours can be purchased when you register for NRF 2025 or through the dashboard (see Add-on Experiences) after registration has been completed.
Retail Store Tours are e ...
10:10am–10:25am
The evolution of IABs in-store media metrics: 2024 highlights and 2025 outlook, presented by Yara Daher, Retail Media Consultant, IAB Europe
10:10am–10:25am
Pier 60, 60 Chelsea Piers, New York, NY 10011
In-store media has emerged as a critical component of modern retail strategies, driving customer engagement and measurable impact. This session, The Evolution of In-Store Media Metrics: 2024 Highlights and 2025 Outlook, explores the pivotal developme ...
Yara Daher
Retail Media Consultant
IAB Europe
10:25am–10:50am
Retailers get real: How Carrefour sees the in-store RMN opportunity, featuring Alexis Marcombe, Global CEO of Unlimitail (Publicis & Carrefour) and Daniel Knapp, Chief Economist at IAB Europe
10:25am–10:50am
Pier 60, 60 Chelsea Piers, New York, NY 10011
Join Alexis Marcombe, CEO of Unlimitail, a joint venture between Carrefour and Publicis Groupe, and Daniel Knapp of IAB Europe, as they discuss the Carrefour in-store retail media network strategy, focusing on the key markets of France and Brazil. Di ...
Alexis Marcombe
Global CEO
Unlimitail
Daniel Knapp
Chief Economist
IAB Europe
10:50am–11:10am
Morning break
10:50am–11:10am
Pier 60, 60 Chelsea Piers, New York, NY 10011
11:10am–11:25am
Presentation: Retail or media - Strategic Turning Point, presented by Robert Jozic, SVP Schwarz Media & Group Digital Strategy, Schwarz Group
11:10am–11:25am
Pier 60, 60 Chelsea Piers, New York, NY 10011
Presentation: Retail or Media - Strategic Turning Point
The Schwarz Group is one of the world's largest retail companies, headquartered in, Germany, operates two major supermarket chains: Lidl, a global discount supermarket, and Kaufland, a hypermar ...
Robert Jozic
SVP, Schwarz Media & Group Digital Strategy
Schwarz Group
11:25am–11:45am
Fireside: Retail or media - Strategic Turning Point with Robert Jozic, Schwarz Group, George Ivie, Media Rating Council, and Chuck Billups, PRN
11:25am–11:45am
Pier 60, 60 Chelsea Piers, New York, NY 10011
The panel, featuring top brands and George Ivie from MRC, dives into how retail media is shaking up the media game. They break down whether features like CPA and full-funnel incrementality are really delivering value—and if brands are using them. Pan ...
Robert Jozic
SVP, Schwarz Media & Group Digital Strategy
Schwarz Group
George Ivie
CEO and Executive Director
Media Rating Council, Inc.
Chuck Billups
Head of Global Retail Media Advertising
PRN
11:45am–12:05pm
Presentation: In-store RMN: Expect the unexpected, 2025 market and M&A analysis, featuring Mark Boidman, Partner, Head of Global Media at Solomon Partners
11:45am–12:05pm
Pier 60, 60 Chelsea Piers, New York, NY 10011
Mark Boidman, Partner Head of Global Media at Soloman Partners, will delve into the rapidly evolving landscape of retail media, where traditional boundaries are blurring, and unexpected alliances and acquisitions are reshaping the industry. Drawing i ...
Mark Boidman
Partner, Head of Global Media
Solomon Partners
12:05pm–1:05pm
Lunch
12:05pm–1:05pm
Pier 60, 60 Chelsea Piers, New York, NY 10011
12:30pm–2:30pm
Retail store tour
12:30pm–2:30pm
Meet at specified location
Separate registration and additional fee required. Retailers only.
Retail Store Tours can be purchased when you register for NRF 2025 or through the dashboard (see Add-on Experiences) after registration has been completed.
Retail Store Tours are ...
1:05pm–1:45pm
Panel: Brands Get Real: In Store RMN - Performance Media, Upper Funnel, or Both? Moderated by Lauren Johnson, Adweek, with Mike Sallette, Danone North America, Rachel Lawson, Mondelez International, Tijmen Willems, PRN, a STRATACACHE Company
1:05pm–1:45pm
Pier 60, 60 Chelsea Piers, New York, NY 10011
While in-store media reaches a large group of shoppers at the moment-of-truth, it's not a traditional mass media. To commit to investing large media budgets in store, brands need in-store campaigns to deliver insights and results. Through case studie ...
Mike Sallette
Vice President, Media, Licensing, & Sponsorships
Danone North America
Lauren Johnson
Deputy Editor of Retail Media and Commerce
Adweek
Rachel Lawson
Former Marketing Director
Mondelēz International
Chelsey Alexander
Vice President and General Manager, New & Emerging Digital Platforms
Bayer Consumer Health
1:45pm–2:25pm
Panel: Powering the CTV/RMN flywheel, moderated by Chris Riegel, Founder and CEO of STRATACACHE with Jayesh Rajdev, Controller of Advanced Advertising, ITV and Lindsay Pullins, Director of Ad Revenue Partnerships, Roku
1:45pm–2:25pm
Pier 60, 60 Chelsea Piers, New York, NY 10011
As more brands leverage RMNs to activate shopper insights across CTV, marketers gain unprecedented opportunities to tailor messaging and measure campaign success across both in-store and at-home environments. But what does this seamless integration l ...
Chris Riegel
CEO
STRATACACHE
Lindsay Pullins
Director, Ad Revenue Partnerships
Roku
Jayesh Rajdev
Controller of Advanced Advertising
ITV
2:25pm–2:50pm
Panel discussion with industry leaders: Unlocking the power of retail media measurement, moderated by Manolo Almagro, Publicis Sapient and featuring Nik Rochnik, Albertsons Companies, Kelly Torgeson, Walgreens Advertising Group, and Ben Reynolds, Walkbase
2:25pm–2:50pm
Pier 60, 60 Chelsea Piers, New York, NY 10011
Discover how to leverage cutting-edge metrics to showcase the unique value of your retail environment and audience to advertisers, illustrating how in-store media captures engaged customers at key decision-making moments. Learn to evolve from basic m ...
Manolo Almagro
Senior Director, Customer Experience & Innovation
Publicis Sapient
Ben Reynolds
Vice President, Business Development
Walkbase
Nik Rochnik
Senior Director, Product Management, Retail Media
Albertsons Media Collective
Kelly Torgeson
Director, Business Development, Media & Customer Marketing
Walgreens Advertising Group
2:50pm–3:30pm
Global playbook for in-store retail media: Lessons from the worldwide leaders and innovators, featuring Patricia Grundmann, OBI First Media Group; Christian Raveaux, REWE Group; Aline Garza Heiras, Walmart Connect Mexico, and Sean Crawford, SMG
2:50pm–3:30pm
Pier 60, 60 Chelsea Piers, New York, NY 10011
This panel will provide a snapshot of in-store retail media innovation in select Global Markets, including the United States, Europe and Latin America, discussing which markets are leading the way in deployment, measurement and monetization. With bot ...
Jeffrey Aragon Bustos
VP, Measurement Addressability Data
IAB
Christian Raveaux
Head of Retail Media Connect
REWE Group
Patricia Grundmann
VP Media & Retail Media/Managing Director
OBI First Media Group
Sean Crawford
Managing Director for North America
SMG
Aline Garza
Head of Planning & Client Success
Walmart Connect Mexico
3:00pm–5:00pm
Retail store tour
3:00pm–5:00pm
Meet at specified location
Separate registration and additional fee required. Retailers only.
Retail Store Tours can be purchased when you register for NRF 2025 or through the dashboard (see Add-on Experiences) after registration has been completed.
Retail Store Tours are ...
3:00pm–7:00pm
Retail store tour
3:00pm–7:00pm
Meet at specified location
Separate registration and additional fee required. Retailers only.
Retail Store Tours can be purchased when you register for NRF 2025 or through the dashboard (see Add-on Experiences) after registration has been completed.
Retail Store Tours are ...
3:30pm–3:50pm
Afternoon break
3:30pm–3:50pm
Pier 60, 60 Chelsea Piers, New York, NY 10011
3:50pm–4:35pm
Retail media storming the store: How RMNs are bringing their competitive differentiation to physical stores, with Michael Krans, Macy's Media Network and Brendan Rodgers, CVS Media Exchange (CMX), moderated by Alicia Esposito, Retail TouchPoints
3:50pm–4:35pm
Pier 60, 60 Chelsea Piers, New York, NY 10011
This panel will showcase how retailers representing different categories are bringing retail media into their physical stores. U.S. operators will outline the value drivers of their RMNs, the new and emerging opportunities of in-store activation and ...
Michael Krans
VP, Macy’s Media Network
Macy’s, Inc.
Alicia Esposito
VP of Content
Retail TouchPoints
Brendan Rodgers
Lead Director, In-store Strategy & Commercialization
CVS Media Exchange (CMX)
4:35pm–4:50pm
Recap discussion: Learning to swim
4:35pm–4:50pm
Pier 60, 60 Chelsea Piers, New York, NY 10011
Mr. Riegel and Mr. Murray reflect on the key insights from the day.
Chris Riegel
CEO
STRATACACHE
Andy Murray
Executive Chairman
Saatchi & Saatchi X
4:50pm–5:00pm
Final thoughts
5:00pm–6:00pm
Happy hour
5:00pm–6:00pm
Pier 60, 60 Chelsea Piers, New York, NY 10011
6:00pm–7:30pm
NRF 2025 Opening party
6:00pm–7:30pm
Marriott Marquis, Times Square
Sad you missed out on the Studio 54 or Breakin’ eras? Come to the Marriott Marquis in Times Square for the NRF 2025 Opening Party, where we recreate iconic times of New York City over two levels. Want to disco like Tony Manero? We got you. Want to we ...
Sunday, January 12
7:45am–8:30am
Donut dunk
7:45am–8:30am
Javits North, Level 5
Start the day off with donuts and coffee (and more) before grabbing a seat at the opening Keynote session.
8:30am–9:15am
NRF chairman’s opening and welcome: Game-changing times for the retail industry
8:30am–9:15am
Javits North, Level 5, SAP Theatre
NRF Chairman and President and CEO of Walmart U.S., John Furner, welcomes Big Show attendees and provides a look at the state of the retail industry. What we’re living through now aren’t just changes, they’re a revolution, and AI in particular is cha ...
John Furner
President and CEO
Walmart U.S.
Azita Martin
Vice President and General Manager, Retail & CPG
NVIDIA
9:15am–9:45am
Beyond heritage: CEO Josh Schulman’s vision for Burberry’s continued growth in a dynamic consumer market, hosted by Pete Nordstrom
9:15am–9:45am
Javits North, Level 5, SAP Theatre
Join Pete Nordstrom, president of Nordstrom, as he sits down with Joshua Schulman, chief executive officer of Burberry, for a live recording of Nordstrom’s podcast, The Nordy Pod. The two retail leaders will delve into Josh's remarkable career, his v ...
Pete Nordstrom
President and Chief Brand Officer
Nordstrom Inc.
Joshua Schulman
Chief Executive Officer
Burberry
9:45am–10:30am
Snack attack
9:45am–10:30am
Javits North, Level 5
Stay energized for the day and connect with colleagues while enjoying a snack and drink between sessions.
10:00am–4:00pm
Headshot studio
10:00am–4:00pm
Javits North, Level 5
Open to attendees with an All-Access badge.
Looking to upgrade your professional image? Stop by the NRF Headshot Studio to reserve your appointment for a free professional headshot.
Spots are limited and available between 10:00am and 4:00pm Sunday ...
10:00am–5:00pm
10:00am–5:00pmExpo
Expo open
10:00am–5:00pm
Expo, Level 1 and 3
With 1,000+ exhibitors and 100+ sessions including special pavilions and hands-on activations, changing the game starts with seeing what’s in the Expo. If you’re in the market for a new solution, you’ll find it here! Explore the latest in technology, ...
Foodservice Innovation Zone
10:00am–5:00pm
Expo, Level 1
Step into the future at the Foodservice Innovation Zone, an interactive exploration of the technologies and innovations transforming the customer foodservice experience. This area features food tech-focused booths, future-forward immersive activation ...
NRF 2025 Innovators Showcase
10:00am–5:00pm
River Pavilion
Since 2017, the NRF Innovation Lab has showcased the latest and greatest in retail tech through a one-of-a-kind immersive and interactive experience. Over the past seven years, participating in the lab has evolved into much more than a traditional tr ...
Startup Hub
10:00am–5:00pm
Special Events Hall, Level 1
From AI and AR to machine learning, robotics and more, the Startup Hub lets you get hands-on with new and emerging tech from the industry's best startups.
Women in Retail Oasis
10:00am–5:00pm
Level 1, Special Events Hall
The Women in Retail Oasis offers a peaceful space to unwind, reconnect, and recharge. Immerse yourself in curated networking opportunities with executive leaders, gain insights from live podcast recordings and explore the inspiring community of the W ...
10:15am–10:45am
10:15am–10:45amExhibitor Big Ideas
Elevating the post-purchase experience: How to close the loyalty loop
10:15am–10:45am
Expo, Level 3, Expo Stage 3
More often than not, retailers check out at check out. Many brands struggle with fragmented communication, operational inefficiencies, and missed revenue opportunities due to a lack of strategic focus on this critical stage of the customer journey.
...
Tobias Buxhoidt
Co-Founder and Chief Innovation Officer
parcelLab
Nancy Gurd
Associate Director, Customer Experience
Caraway Home
Leveraging AI to improve omnichannel experiences, engage consumers, and grow customer relationships
10:15am–10:45am
Expo, Level 3, Expo Stage 4
In this presentation, Globant and a client will discuss how the strategic use of AI technologies can help retailers effectively leverage an omnichannel model to enhance the consumer experience. The presentation will detail how, through the applicatio ...
Bill Forbes
Sr. Director of Mobile Software Engineering
Gap Inc.
Marc St Pierre
Retail & CPG Strategy Director
Globant
Power of the crowd: How 3 retailers boost conversions with Social Proof
10:15am–10:45am
Expo, Level 1, Expo Stage 1
In today’s competitive eCommerce landscape, retailers and brands constantly seek smart growth accelerators that won't break the bank or disrupt the business.
In this session, moderated by Ken Pilot, you’ll hear from three retailers that successfully ...
Ken Pilot
Founder and Host
Ken Pilot Ventures and The Retail Pilot Podcast
Kim Miller
President
Saks Off 5th
Ashley Kechter
Brand President
Fabletics
Dan Finley
Group CEO
Boohoo Group
Staying one step ahead
10:15am–10:45am
Expo, Level 1, Expo Stage 2
Join Kyndryl CTO Kayla Broussard and Wawa Executive Declan Forde as they discuss how Wawa is delivering customer and frontline worker experiences that help differentiate them from other industry peers. With a major growth initiative in place, Declan ...
Kayla Broussard
U.S. Chief Technology Officer - Consumer & Travel Market
Kyndryl
Declan Forde
Manager, Technical Support
Wawa
The future of geolocation in retail: A discussion with Radar and DICK'S
10:15am–10:45am
Expo, Level 3, Expo Stage 5
Join Nick Patrick (Co-Founder and CEO, Radar) and Matt Walker (Director of Product and Design, Mobile Apps, DICK'S) to learn what the most innovative retailers are doing with geofencing and maps today, and what they'll be doing 5 years in the future. ...
Nick Patrick
Co-Founder and CEO
Radar
Matt Walker
Director of Product & Design - Mobile Apps
DICK'S Sporting Goods
10:15am–12:15pm
Expo tours
10:15am–12:15pm
Level 1, Room 1A 03
Separate registration and additional fee required. Retailers only.
Expo Tours can be purchased when you register for NRF 2025 or through the dashboard (see Add-on Experiences) after registration has been completed.
Looking for specific products t ...
10:30am–11:00am
10:30am–11:00amFeatured Session
Gotham's storefronts: Decoding the DNA of New York retail
10:30am–11:00am
Javits North, Level 4, Logicbroker Stage
Exploring the latest trends and innovations in retail store design, focusing on aesthetics, functionality, and customer experience. Join us for a virtual tour of new NYC shops with a spotlight on design.
Cynthia Ortiz
International President, Retail Design Institute | Business Development MBH Architects
Retail Design Institute
Jose Raul Padron
Design Lead - The Hershey Experience (THX)
The Hershey Company
North American grocery retail trends for 2025
10:30am–11:00am
Javits North, Level 4, Klaviyo Stage
Grocery retailers continue to contend with an increasingly complex operating environment driven by geopolitical uncertainty and exacerbated by persistent high inflation. At the same time, digitalization continues to reshape how consumers expect to di ...
Michelle Evans
Global Lead of Retail and Digital Consumer Insights
Euromonitor International
The creative imperative: Capturing mindshare and wallet share with distinctive experiences
10:30am–11:00am
Javits North, Level 4, Mirakl Stage
Today, your brand is your content. In a world where consumers seek to be entertained, how can retailers and brands innovate, spark excitement and drive purchasing? We’ll chat with the experts and explore how they’re telling brand stories with purpose ...
Elizabeth Preis
Global Chief Marketing Officer
Anthropologie Group
Melissa Gonzalez
Principal
MG2
Giovanni Zaccariello
SVP, Global Visual Experience
COACH
11:00am–11:30am
A new era of AI is unfolding for business
11:00am–11:30am
River Pavilion, ReturnPro Stage
Join Samsung and Dick’s Sporting Goods as they explore the transformative journey of experiential retail. Discover how innovation, AI and strategic partnerships have redefined the retail landscape, creating unique, impactful experiences that en ...
Vlad Rak
Executive Vice President, Chief Technology Officer
DICK'S Sporting Goods
Brad Haczynski
SVP and General Manager, Mobile eXperience (MX)
Samsung Electronics America
11:00am–11:30amExhibitor Big Ideas
Discover Salesforce Retail Cloud: The only cloud-native POS built on the #1 AI CRM
11:00am–11:30am
Expo, Level 1, Expo Stage 1
Join us at NRF's "The Big Show" for an exclusive introduction to Salesforce's newest industry cloud: Retail Cloud with Modern POS. Retail Cloud is the only cloud-native POS built on the #1 AI CRM that brings online and offline shopping experiences to ...
Nitin Mangtani
SVP & GM, Retail
Salesforce
Chad Best
SVP of Customer Experience Operations
LoveSac
Oz Saar
CIO
Steve Madden
Christy Jones
Head of US Enterprise and Industry
Apple
Quantum leap for in-store experiences
11:00am–11:30am
Expo, Level 1, Expo Stage 2
Join us for an exclusive session featuring Wayfair's head of Physical Retail Tech & Supply Chain Engineering, Kevin O'Riordan and Tote's Founder and CEO, Shyam Rao, as they explore how modern technology is revolutionizing physical retail to drive ...
Shyam Rao
Founder & CEO
Tote.aI
Retail ready: AI built for the future, ready now
11:00am–11:30am
Expo, Level 3, Expo Stage 4
Join this interactive session to hear from retail leaders at Canadian Tire and Walmart US as they share their perspectives for navigating the future with AI. Hosted by Microsoft’s corporate vice president, global industry solutions, Shelley Bransten, ...
Shelley Bransten
Corporate Vice President, Global Industry Solutions
Microsoft
Cari Covent
Head of AI and Emerging Technology
Canadian Tire Corporation
Aaron Berg
Vice President, Digital Transformation
Walmart
Revolutionize retail with Agentic AI
11:00am–11:30am
Expo, Level 3, Expo Stage 5
Go beyond the hype! Discover how AI and automation are transforming the retail industry, with real success stories and a special focus on:
-Transforming the work of HR and Finance to deliver the best employee and new hire ex ...
Mark Thylstrup
Data Automation Manager
PepsiCo
Karthik Ramakrishan
Director of Planning Systems and RPA
Tapestry
Nasir Feerasta
Team Lead, Retail Solutions Engineering
UiPath
Showcasing retail trends & the power of trustworthy data
11:00am–11:30am
Expo, Level 3, Expo Stage 3
Can business transformation truly succeed without trustworthy data? Join this fireside chat to learn how to invest in trustworthy data to ignite transformation and accelerate your AI success. Hear how retailers are creating unique experiences for cus ...
Yogesh Deep
Vice President - Enterprise Data & Analytics
Signet Jewelers
Arnjah Dillard
Retail Practice Lead
Stibo Systems
Foodservice innovation: Opportunities in retail
11:00am–11:30am
Level 1, Special Events Hall, Foodservice Tech Stage
Technology is revolutionizing the foodservice experience within the retail sector, from AI-powered ordering systems and automation to advanced kitchen tools and data-driven insights. Operators are leveraging digital solutions to improve efficiency, p ...
Rob Grimes
CEO
IFBTA
Vikram Badhwar
Director, International Retail Platforms
Starbucks
AJ Francavilla
VP, Digital & Innovation
Sodexo
Michael Verdesca
Chief Information Officer
Murphy USA
11:00am–2:00pm
Food & Drink
11:00am–2:00pm
When you need a bite, check out any of these options to fill your belly.
FOOD VOUCHERS
Visit our Food Voucher sponsors at their booths for a FREE food voucher — a $20 value — while supplies last! Use your food voucher at a food truck off the South ...
11:20am–11:50am
11:20am–11:50amFeatured Session
Digital transformation: Insider insights from Starbucks and Levi’s®
11:20am–11:50am
Javits North, Level 4, Klaviyo Stage
Get ready to dive deep into the world of digital transformation with two retail powerhouses, Starbucks and Levi’s®. These iconic brands are driving fundamental change using cutting-edge technologies throughout their operations to revolutionize their ...
Dr. Janet Sherlock
Chief Digital & Technology Officer (former)
Ralph Lauren
Deb Hall Lefevre
Executive Vice President, Chief Technology Officer
Starbucks
Jason Gowans
Senior Vice President & Chief Digital Officer
Levi Strauss & Co.
Implications of the U.S. elections on the global economic outlook
11:20am–11:50am
Javits North, Level 4, Mirakl Stage
Dive into a critical analysis of how the 2024 U.S. election will shape the global economic landscape. This session, led by JPMorgan’s Chair of Global Research Joyce Chang, promises to unravel the intricate web of geopolitical risks, trade dynamics an ...
Joyce Chang
Chair of Global Research
J.P. Morgan
Unlocking profitable growth: Strategies on retail success from Bath & Body Works
11:20am–11:50am
Javits North, Level 4, Logicbroker Stage
In the ever-evolving world of retail, the key to driving growth is prioritizing customer centricity and leveraging new technology and AI in critical parts of the customer journey. Harnessing the power of data to curate personalized experiences, tailo ...
Sam Ganga
Principal, Advisory – U.S. Consulting Leader, Consumer & Retail
KPMG
Thilina Gunasinghe
Chief Digital and Technology Officer
Bath & Body Works
11:45am–12:15pm
11:45am–12:15pmExhibitor Big Ideas
Fighting the evolution of fraud with data and technology
11:45am–12:15pm
Expo, Level 1, Expo Stage 1
New fraud vectors - such as synthetic identities and generative AI - have given rise to dangerous and costly fraud schemes. How do you build a successful risk management strategy amidst these challenges? The answer: data, technology, and choosing the ...
Ajay Guru
SVP, GM of Equifax Digital Solutions
Kount, an Equifax Company
Wendy Hans
Director, Fraud/Loss Control
AMC Theatres
Kids smart device company Gabb doubles down on Prime shopping benefits to boost brand trust
11:45am–12:15pm
Expo, Level 3, Expo Stage 4
Since fall 2023, kids’ smart device company Gabb has been leveraging Buy with Prime across its site to build customer trust while working to establish itself as the leader in safe technology for families. Following a breakthrough first year, with $1. ...
Kim Lewis
Principal UX Designer, Buy with Prime
Amazon
Russ Hannig
Vice President, Marketing
Gabb - Safe Tech for Kids and Teens
Omnichannel transformation: Why choosing a partner over a vendor matters
11:45am–12:15pm
Expo, Level 3, Expo Stage 5
In today’s fast-evolving retail environment, omnichannel transformation is more than a necessity—it’s a strategic advantage. Yet, many businesses focus solely on features and pricing when making technology decisions. But what if the real value lies i ...
Ian Scott
Consultant
Ian Scott Retail Consulting Ltd
Jess Coleman
Head of Systems & IT
Manolo Blahnik
Jason Lerman
VP of IT and Systems
UNTUCKit
Marc Iannotta
VP of Operations
Veronica Beard
Think differently: Pricing in 2025, tariffs, inflation, consumer expectations and more
11:45am–12:15pm
Expo, Level 3, Expo Stage 3
As the retail landscape evolves, pricing strategies must adapt dynamically to an unprecedented rate of change. In this forward-thinking session with Rob Brooks, Chief Operating Officer at Saks Global, we’ll delve into the critical forces shaping pric ...
Prashant Agrawal
Founder & CEO
Impact Analytics
Brieane Olson
CEO
Pacsun
Unlocking game-changing digital experiences
11:45am–12:15pm
Expo, Level 1, Expo Stage 2
Discover how today’s most innovative brands are transforming digital experiences. From leveraging AI and modernized e-commerce platforms to harnessing advanced data analytics and navigating consumers' evolving relationship with apps, these strategies ...
Scott Devlin
CIO
The Vitamin Shoppe
Melissa Minkow
Director of Retail Strategy
CI&T, Inc.
12:00pm–12:30pm
Powering next-gen commerce through payments and checkout data
12:00pm–12:30pm
Level 1, Special Events Hall, Foodservice Tech Stage
This session will explore how payments and checkout data can be harnessed to generate strategic insights, streamline operations, and enhance customer experiences. By examining key use cases and emerging trends, it will highlight the role of data in d ...
Roberto Kafati
Co-founder and CEO
DEUNA USA LLC
Nicolas Rodriguez
Regional Manager of Digital Transformation
KFC Ecuador
Jose Maria Serrano
Co-founder and CEO
DEUNA USA LLC
Shaping the future of grocery retail: A fireside chat with CEOs of Sprouts Farmers Market and Morrisons
12:00pm–12:30pm
River Pavilion, ReturnPro Stage
Join us for a captivating fireside chat featuring Jack Sinclair, CEO of Sprouts Farmers Market, and Rami Baitiéh, CEO of Morrisons, as they discuss the evolving grocery retail landscape. Together, they will share insights on key topics such as adapti ...
Jack Sinclair
Chief Executive Officer
Sprouts Farmers Market
Krishnan Ramanujam
President, Head of Consumer Business Group
Tata Consultancy Services Limited
Rami Baitieh
CEO
Wm Morrison Supermarkets Ltd
12:10pm–12:40pm
12:10pm–12:40pmFeatured Session
Harnessing brand power and building trust: Insights from Disney Consumer Products
12:10pm–12:40pm
Javits North, Level 4, Logicbroker Stage
In this session, we explore how Disney Consumer Products retains its authenticity while seeking to meet the complex, multi-layered expectations of the modern consumer. We will discuss how heritage brands stay relevant for today’s audiences through in ...
Lisa Baldzicki
Senior Vice President, Parks Product Development & Retail
Disney Consumer Products
Tatia Adams Fox
Vice President & General Manager
American Express
Heritage meets innovation: Digital growth strategies with Mattel and Reebok
12:10pm–12:40pm
Javits North, Level 4, Klaviyo Stage
Dive into a fascinating discussion with two powerful brands, Mattel and Reebok, as they explore the intersection of digital growth and brand heritage. In this session, you’ll discover how these iconic companies are blending their rich histories with ...
Jill Manoff
Editor-in-Chief
Glossy
Ivy Solari
Vice President, Digital Commerce
Reebok
Jamie Cygielman
General Manger/Senior Vice President of American Girl
Mattel
Pulling back the covers: The Boll & Branch growth story
12:10pm–12:40pm
Javits North, Level 4, Mirakl Stage
In ten years, Boll & Branch has literally grown from seed to an annual revenue of over $200 million. With a commitment to direct sourcing of the highest quality raw materials, a promise to support and protect organic cotton farmers in the develop ...
Scott Tannen
Founder and CEO
Boll & Branch
Brooke DiPalma
Senior Reporter
Yahoo Finance
12:30pm–2:30pm
Expo tours
12:30pm–2:30pm
Level 1, Room 1A 03
Separate registration and additional fee required. Retailers only.
Expo Tours can be purchased when you register for NRF 2025 or through the dashboard (see Add-on Experiences) after registration has been completed.
Looking for specific products t ...
12:45pm–1:45pm
Consumer Data Landscape 2025: Leverage 3rd party transactional data to better inform strategic business decisions
12:45pm–1:45pm
River Pavilion, ReturnPro Stage
We are facing a new frontier of consumer data. New technologies and processes mean that retailers have access not just to data on what their consumers do within their own brand, but how customers behave and shop outside of their digital or phys ...
Mark Mathews
Executive Director, Research
National Retail Federation
Bill Groves
Senior Advisor
Bain & Company
Bill Thorne
SVP, Communications and Public Affairs
National Retail Federation
Jennifer Acerra
Vice President Customer Insights & Strategy
Walmart
Amy Barnett
Vice President, Loyalty and Digital Experience
Cracker Barrel
1:00pm–1:30pm
1:00pm–1:30pmExhibitor Big Ideas
Empowering retail teams: Connectivity beyond the storefront
1:00pm–1:30pm
Expo, Level 3, Expo Stage 5
This session dives into how T-Mobile’s amazing capabilities, including T-Priority, Starlink, 5G solutions, and innovations designed for faster checkout experiences, are creating resilience in retail operations. Learn how these technologies streamline ...
Ron Thurston
Co-Founder
OSSY
Michelle Borninkhof
Chief Information Officer and Senior Vice President, Customer Satisfaction
AutoZone
Kevin Scott
CTO
PGA of America
John Hill
Director, Solutions Engineering
T-Mobile For Business
How Freedom Furniture is transforming online experiences with AI
1:00pm–1:30pm
Expo, Level 1, Expo Stage 1
Freedom Furniture, one of Australia's leading furniture and homeware retailers, is renowned for making beautiful things for the home available to everyone. Over the past 18 months, the company has undergone a significant transformation to their onlin ...
John Grosshans
CRO
Coveo
Paula Mitchell
Digital General Manager
Freedom Furniture
Inside the 2024 holiday trends that will impact retail in 2025
1:00pm–1:30pm
Expo, Level 1, Expo Stage 2
The 2024 holiday season may be over, but there is still much to learn from this historic event. This session will examine the real online shopping behavior of over 1.5 billion global shoppers throughout November and December. We will dig into the big ...
Michelle Fisher
Senior Director of Ecommerce
Rag and Bone
Kamal Tahir
Senior Manager, Retail Product Marketing
Salesforce
Caila Schwartz
Director, Consumer Insights & Strategy
Salesforce
Reimagining retail with AI
1:00pm–1:30pm
Expo, Level 3, Expo Stage 4
In the highly competitive and complex environment of retail, AI is changing the game. To ensure true success, retailers need to deploy AI with speed, scale, choice and trust. In this session, you'll learn how one organization has adopted a visionary ...
Himanshu Shrivastava
Group CTO
Al Futtaim Group
Dee Waddell
Global Industry Leader
IBM
Ali Niazi
MEA Customer Transformation Leader - Retail
IBM
Transforming retail with Walmart: Unlock creative excellence and hyper-personalization with unparalleled efficiency
1:00pm–1:30pm
Expo, Level 3, Expo Stage 3
Walmart, the largest retailer in the world, is investing in the future by leveraging technology to enhance operations and meet evolving customer needs. In this fireside chat, David Hartman, VP of Creative at Walmart, will highlight Walmart’s remarkab ...
Marta Frattini
Director Industry Strategy and Marketing
Adobe
David Hartman
Vice President Creative
Walmart
Hannah Elsakr
Founder, Firefly for Enterprise, VP, New Business Ventures
Adobe
1:00pm–1:30pmFeatured Session
Supply chain 2025: Building resilience for the next era
1:00pm–1:30pm
Javits North, Level 4, Logicbroker Stage
The past few years have highlighted the complexities and vulnerabilities in retail supply chains. We know that there are more challenges and opportunities on the immediate horizon. Retailers’ objective is to build a resilient and efficient supply cha ...
Jon Gold
Vice President, Supply Chain and Customs Policy
National Retail Federation
Sean Barbour
SVP, Supply Chain
Macy's Inc.
Shaun Bunch
Chief Supply Chain + Retail Officer
Northern Tool + Equipment
Abir Thakurta
VP, Supply Chain
Havertys
Transform retail with AI: Elevating performance and enhancing human roles at Sam’s Club and C&A
1:00pm–1:30pm
Javits North, Level 4, Klaviyo Stage
Step into the future of retail through AI and advanced analytics. In this compelling session, we’ll uncover how these cutting-edge technologies are driving retail performance to new heights while also enriching human roles within the industry. Explor ...
Alberto Serrentino
Founder
Varese Retail
Paulo Correa
CEO
C&A
Todd Garner
Chief Product Officer
Sam's Club
Z to Alpha: Redefining retail for tomorrow
1:00pm–1:30pm
Javits North, Level 4, Mirakl Stage
Fluent in technology and social media, these two distinct generations lean into internet culture, prioritize authenticity, are eco-conscious and serious about saving money. For retailers, merging digital and physical assets is table stakes. What’s ne ...
Winnie Burke
Head of Fashion & Retail Partnerships
Roblox
Casey Lewis
Trends expert
After School
Meghan Hurley
Vice President, Global Marketing
Claire's
Brent Mitchell
Vice President, Social Media and Influencers
Sephora
1:30pm–2:00pm
From appetites to insights - How AI is mapping the entire customer journey
1:30pm–2:00pm
Level 1, Special Events Hall, Foodservice Tech Stage
Understanding customer behavior is the key to success in today's retail and food service landscape. Join us as we discuss AI’s ability to decode the in-store customer journey, anticipate customer needs, improve loyalty, and gain valuable market intel ...
Sam Amrani
Founder & CEO
pass_by
Sterling Raehtz
Head of Sales, ShopperTrak Analytics
Sensormatic Solutions
Bryce Boothby
Global Director of Product
McDonald’s Corporation
Snack attack
1:30pm–2:00pm
Javits North, Level 5
Re-energize before the afternoon keynote sessions. Connect with colleagues and enjoy a snack and drink.
2:00pm–2:30pm
Game changing: Culture’s influence on navigating volatility and fueling long-term growth
2:00pm–2:30pm
Javits North, Level 5, SAP Theatre
Target CEO Brian Cornell and Great Place To Work CEO Michael Bush discuss the critical role of team and culture in navigating, and growing in, today's fast-evolving environment.
Brian Cornell
CEO
Target
Michael Bush
CEO
Great Place To Work
Abubakarr Bangura
Group Vice President
Target Corporation
Leveraging AI and data to transform digital ad spend
2:00pm–2:30pm
River Pavilion, ReturnPro Stage
Online ads are traditionally generated based on search terms and browsing history, with merchants paying for clicks and impressions that don’t convert. With tightened budgets and a noisy market competing for customer attention, ensuring hyper relevan ...
Mark Grether
Senior Vice President, PayPal Ads
PayPal
Helen Lin
Global Chief Digital Officer
Publicis Groupe
Craig Brommers
CMO
American Eagle
2:00pm–3:00pm
2:00pm–3:00pmExhibitor Big Ideas
Accelerating retail: How can the AI adoption unlock retailers' bigger potential?
2:00pm–3:00pm
Expo, Level 3, Expo Stage 3
In an era of rapid technological advancement and shifting consumer preferences, retailers are increasingly turning to AI to enhance their operational efficiency, optimize customer experiences, and drive innovation. This panel discussion will explore ...
Patricia Wilkey
SVP & GM, Solutions & Services Group
Lenovo
Ran Hu
Director of Strategic Business Development
NVIDIA
How to cost effectively leverage AI and cybersecurity tools to drive retail innovation
2:00pm–3:00pm
Expo, Level 1, Expo Stage 2
Did you know, according to a recent threat report, about 35% of the breaches worked on last year involved business disruption, and brand damage occurred in about twice as many cases than the previous year? Changes to threat landscape such as new inte ...
Diane Brown
VP, IT Risk Management
ULTA Beauty
Hari Shah
CISO
Tapestry, Inc.
Kenneth Ogami
Industry Leader, Retail
Palo Alto Networks
Chris Lanzilotta
CISO
Home Depot
Navigating Asia’s retail evolution: Harnessing AI for innovation and growth
2:00pm–3:00pm
Expo, Level 1, Expo Stage 1
Discover how AI is a game changer in Asia’s fast-evolving retail market. In this session, we will delve into the emerging trends shaping the retail landscape in China and across the broader Asia region, with a particular emphasis on the transformativ ...
Shirley Gao
Chief Digital and Information Officer
Pacsun
Jeff Fish
VP & General Manager, China
Salesforce
Rick Zhen
VP of Lingyang
Alibaba Cloud
James van Leuven
Sr. Director of Retail Solutions
iSoftStone, Inc.
Salesforce Agentforce: How autonomous AI agents will redefine unified commerce
2:00pm–3:00pm
Expo, Level 3, Expo Stage 4
Salesforce unveils new innovations that will redefine the industry’s notion of “unified commerce.” To power modern shopper journeys, Salesforce is launching Retail Cloud with Modern POS and Agentforce, new autonomous AI agents that work across Commer ...
Andrea O'Connor
Director, Solution Engineering
Salesforce
Nitin Mangtani
SVP & GM, Retail
Salesforce
Celeste Richardson
Director, Industry Advisors
Salesforce
Prasad Tendulkar
Vice President, Engineering
Under Armour
Scaling success: How Colgate transformed B2B commerce with VTEX
2:00pm–3:00pm
Expo, Level 3, Expo Stage 5
Dive into Colgate’s groundbreaking B2B digital transformation, powered by VTEX’s composable architecture. Learn how Colgate optimized its ecommerce platform to:
Improve agility and streamline B2B operations, Drive strategic and rapid scalability acro ...
Jason "Retailgeek" Goldberg
Chief Commerce Strategy Officer
Publicis Groupe
Jordan Jewell
Sr. Director, Analyst in Residence
VTEX
Mariano Gomide de Faria
CEO
VTEX
Helen Murray
SVP, IT
Colgate Palmolive
Special celebrity appearance: Meet Mary Bonnet from hit series "Selling Sunset"
2:00pm–3:00pm
Special Events Hall, Level 1, WIR Oasis
Come to the WIR Oasis to meet special celebrity guest Mary Bonnet from the hit series, "Selling Sunset."
Named as Variety’s 40 Most Powerful Women on Reality TV, Mary Bonnet is most notably recognized for her role on Netflix's Emmy Nominated, MTV Aw ...
2:30pm–3:00pm
Three brands, one growth strategy: The power of Macy’s, Inc.’s bold new chapter
2:30pm–3:00pm
Javits North, Level 5, SAP Theatre
Across its portfolio of iconic nameplates: Macy’s, Bloomingdale’s, and Bluemercury, Macy’s, Inc. is challenging the status quo, fundamentally repositioning the company, and connecting with consumers across the value spectrum. Join Tony Spring, Chairm ...
Courtney Reagan
Senior Retail Reporter
CNBC
Tony Spring
Chairman and CEO
Macy's Inc.
Olivier Bron
CEO
Bloomingdale's
Maly Bernstein
CEO
Bluemercury
2:45pm–3:15pm
Solving returns: Challenges, opportunities, and solutions
2:45pm–3:15pm
River Pavilion, ReturnPro Stage
Join ReturnPro and a leading retailer to explore the multifaceted world of returns management by addressing the key challenges faced by retailers, identifying potential opportunities for improvement. In this session, attendees will gain insights into ...
Sender Shamiss
CEO
ReturnPro
Brad Harris
Sr. Director Reverse Network/Circular Commerce
Walmart
Meera Bhatia
President, TechStyleOS and COO, Fabletics
TechStyleOS, Fabletics
Jaclyn Peiser
Retail Reporter
The Washington Post
3:00pm–3:30pm
Lacing up for success: Transforming retail experiences and deepening customer relationships with Foot Locker CEO Mary Dillon
3:00pm–3:30pm
Javits North, Level 5, SAP Theatre
The retail landscape is undergoing a rapid transformation, driven by evolving customer expectations and innovative technologies. Foot Locker is at the forefront of this change with its Lace Up Plan, a strategic initiative designed to expand sneaker c ...
Mary Dillon
President & Chief Executive Officer
Foot Locker, Inc.
Bobby Stephens
Principal
Deloitte Consulting LLP
Transforming errands into experiences: How retailers are modernizing with foodservice
3:00pm–3:30pm
Level 1, Special Events Hall, Foodservice Tech Stage
Retail isn’t just retail anymore. Customer expectations are evolving, with demands for more variety, more convenience, and more surprise and delight moments pushing the industry in exciting new directions. While this change presents big opportunities ...
Sean Crotty
Owner
Kelly’s Market
Omri Traub
General Manager, Retail
Toast
3:15pm–3:45pm
3:15pm–3:45pmExhibitor Big Ideas
Insights from retail’s front-line experts: AI’s cycle from promise to proceeds
3:15pm–3:45pm
Expo, Level 1, Expo Stage 2
Join Everseen for an engaging rapid-fire exchange featuring a panel of grocery, mass merchant, and QSR operators. Hear from these industry leaders about how they’ve tapped AI's transformative potential in asset protection, operations, and customer ex ...
Alex Siskos
Senior Vice President of Strategy
Everseen
Mark Ibbotson
Former EVP Central Operations Walmart & Senior Advisor McKinsey
McKinsey
Richard Plunkett
Retired - Director and Practice Lead - Group Business Enablement
Woolworths Group
Kevin Reddy
Managing Partner of Reddy Enterprises & Lead Director of NCR-Voyix Board of Directors
Reddy Enterprises
Inspired by IKEA: Redefining in-store customer journeys with AI-driven insights
3:15pm–3:45pm
Expo, Level 1, Expo Stage 1
In collaboration with global brands like IKEA, Ariadne is at the forefront of redefining in-store customer journeys through real-time analytics and AI-driven insights. This session will unveil how retailers can transform in-store experiences, optimiz ...
Georgios Pipelidis
CEO & Managing Director
Ariadne
Will Aubuchon
President & CEO
The Aubuchon Company
Kim McLean
Product Innovation & Strategy
Deloitte
Max Mara boosts performance and customer experience with eCommerce modernization
3:15pm–3:45pm
Expo, Level 3, Expo Stage 4
Learn how Max Mara Fashion Group built a modern e-commerce platform to enable faster web transactions, increase search visibility, and improve organic traffic acquisition. In this session, you’ll hear how Max Mara addressed real-world challenges and ...
Ravi Bagal
General Manager, Retail and Consumer Goods
Amazon Web Services
Matteo Stevani
IT Director, Head of Retail Application & Data Platform
Max Mara Fashion Group
Luca Pelli
IT Digital Director
Max Mara Fashion Group
Revolutionizing retail: PVH's global vision to create incremental strategic value through RFID
3:15pm–3:45pm
Expo, Level 3, Expo Stage 3
Join us for an engaging fireside chat as Jamie Kress, North America Sales Leader for Inventory and Digital Solutions, moderates a dynamic discussion with Tony D’Onofrio, President of Sensormatic Solutions, and Jonathan Aitken, Vice President of Globa ...
Tony D'Onofrio
President
Sensormatic Solutions
Jonathan Aitken
VP of Global On Product Technology
PVH Corporation
Jamie Kress
North America Sales Leader Inventory and Digital Solutions
Sensormatic Solutions
Seeing is believing: Enabling a connected product journey
3:15pm–3:45pm
Expo, Level 3, Expo Stage 5
Join Avery Dennison in conversation with JD Sports, a leading UK sports retailer who is rapidly expanding into new regions, such as the US. We will discuss how Avery Dennison partnered with JD Sports on their innovation journey to create connected pr ...
Delia Glover
VP, Apparel Products
Avery Dennison
Liz Larkin
JD Sports Own Brand Director
JD Sports
3:30pm–4:00pm
A conversation with Doug Herrington, CEO, Worldwide Amazon Stores
3:30pm–4:00pm
Javits North, Level 5, SAP Theatre
Doug Herrington, CEO of Worldwide Amazon Stores, will talk about how Amazon continues to evolve to meet the needs of customers. Herrington will share lessons he’s learned from Amazon’s successes and failures, how robots and automation are reshaping A ...
Matthew Shay
President and CEO
National Retail Federation
Doug Herrington
CEO, Worldwide Amazon Stores
4:00pm–4:30pm
4:00pm–4:30pmExhibitor Big Ideas
Agents transform retail - Autonomous AI for 24/7 revenue growth
4:00pm–4:30pm
Expo, Level 3, Expo Stage 4
Transform your customer experience and back-end operations with unified, agent-first commerce. Learn how adding an ai layer across your retail business turns every interaction into higher conversions and stronger customer relationships by linking the ...
Velia Carboni
CIO
SharkNinja
Alyson Weinstein
Senior Vice President, RCG Digital Sales
Salesforce
Mike Cain
VP Product Management
Salesforce
Baltazar Hasselsteen Ozonek
VP AI & Innovation
Pandora
AI-driven scheduling and task management: How Indigo Books transformed retail operations
4:00pm–4:30pm
Expo, Level 1, Expo Stage 1
Learn how Indigo Books, Canada’s largest bookstore, transformed its scheduling and task management to enhance employee satisfaction and operational efficiency.
In this session, we will explore the impact of AI-driven demand forecasting, how to ...
Laurence Painell
Chief Product & Technology Officer
Quinyx
Lisa Nordin
VP Retail Experience and Operations
Indigo
Commerce in motion: Transforming the customer experience with agile innovation
4:00pm–4:30pm
Expo, Level 3, Expo Stage 5
In an era where change is constant, the most successful retail brands are those that can adapt quickly and deliver exceptional customer experiences. Join BigCommerce as we explore the critical role business agility plays in enabling enterprise retail ...
Fiona Norton
Director, Product Marketing
BigCommerce
Al Williams
Vice President, Business to Consumer
BigCommerce
Daniel Burrow
Vice President, Sales & Marketing
Uplift Desk
Malte Ubl
Chief Technical Officer
Vercel
Plugging the $19 billion leak on profitability: Omnichannel return fraud
4:00pm–4:30pm
Expo, Level 1, Expo Stage 2
With returns fraud soaring to $19 billion in first-world countries (1), being prepared for the evolving threats of omnichannel return fraud has never been more crucial for retailers. Join Appriss Retail and Riskified for a discussion where we will ta ...
Pedro Ramos
CRO
Appriss Retail
Jeff Otto
Chief Marketing Officer
Riskified
Your customers are talking, are you listening?
4:00pm–4:30pm
Expo, Level 3, Expo Stage 3
Here’s something you might never have considered -- leveraging AI to enhance your product descriptions to reflect what customers are saying about your products and how they’re searching for them. This session will dive into how brands can leverage cu ...
Kristin Naragon
Chief Strategy Officer
Akeneo
Carl Ogden
Software Development Manager
Leatherman Tool Group
Piet Walvoord
Director of Product - Product Information, Search & Hierarchy
1-800-Flowers
4:00pm–5:00pm
Expo happy hour
4:00pm–5:00pm
Expo, Levels 1 and 3
Grab a drink and explore the latest visionary retail tech in the expo.
5:30pm–7:30pm
6:00pm–10:00pm
NRF Foundation Honors
6:00pm–10:00pm
From the most coveted award in retail, The Visionary, to our annual List of People Shaping Retail's Future, to our scholarship recipients and RISE Up Partner of the Year, the 10th anniversary of the NRF Foundation Honors celebrates the retail profess ...
Monday, January 13
7:45am–8:15am
Donut dunk
7:45am–8:15am
Javits North, Level 5
Start the day off with donuts and coffee (and more) before grabbing a seat at the opening Keynote session.
8:15am–9:00am
The business of authenticity: Tracee Ellis Ross on building PATTERN Beauty and empowering identity
8:15am–9:00am
Javits North, Level 5, SAP Theatre
In this inspiring fireside chat, Tracee Ellis Ross, award-winning actress, producer, and CEO/founder of PATTERN Beauty, shares stories about how she created a multimillion-dollar global beauty brand that celebrates the richness of textured hair. Trac ...
Sheena Butler-Young
Senior Correspondent
The Business of Fashion
Tracee Ellis Ross
Award-winning Actress, Producer and CEO/Founder of Pattern Beauty
PATTERN Beauty
9:00am–9:30am
The Visionary 2025: A 40-year journey with Tommy Hilfiger and NRF President and CEO Matthew Shay
9:00am–9:30am
Javits North, Level 5, SAP Theatre
Tommy Hilfiger, a fashion icon and innovator, has revolutionized global retail through his pioneering spirit and commitment to inclusivity. From launching his brand in 1985 to becoming a distinguished leader in the fashion industry, Tommy has consist ...
Matthew Shay
President and CEO
National Retail Federation
Tommy Hilfiger
Founder & Principal Designer
Tommy Hilfiger Global
9:00am–5:00pm
9:00am–5:00pmExpo
Expo open
9:00am–5:00pm
Expo, Level 1 and 3
With 1,000+ exhibitors and 100+ sessions including special pavilions and hands-on activations, changing the game starts with seeing what’s in the Expo. If you’re in the market for a new solution, you’ll find it here! Explore the latest in technology, ...
Foodservice Innovation Zone
9:00am–5:00pm
Expo, Level 1
Step into the future at the Foodservice Innovation Zone, an interactive exploration of the technologies and innovations transforming the customer foodservice experience. This area features food tech-focused booths, future-forward immersive activation ...
NRF 2025 Innovators Showcase
9:00am–5:00pm
River Pavilion
Since 2017, the NRF Innovation Lab has showcased the latest and greatest in retail tech through a one-of-a-kind immersive and interactive experience. Over the past seven years, participating in the lab has evolved into much more than a traditional tr ...
Startup Hub
9:00am–5:00pm
Special Events Hall, Level 1
From AI and AR to machine learning, robotics and more, the Startup Hub lets you get hands-on with new and emerging tech from the industry's best startups.
Women in Retail Oasis
9:00am–5:00pm
Level 1, Special Events Hall
The Women in Retail Oasis offers a peaceful space to unwind, reconnect, and recharge. Immerse yourself in curated networking opportunities with executive leaders, gain insights from live podcast recordings and explore the inspiring community of the W ...
9:15am–10:00am
9:15am–10:00amExhibitor Big Ideas
GUESS: Revolutionizing Retail with Data & AI That Helps You “Look Up”
9:15am–10:00am
Expo, Level 1, Expo Stage 1
In today’s omnichannel ecosystem, retail success depends on giving frontline workers the right insights at the right moment while preventing information overload.
Join leaders from GUESS and MicroStrategy to learn how this premium lifestyle brand em ...
Saurabh Abhyankar
Executive Vice President & Chief Product Officer
MicroStrategy, Inc.
Bruce Yen
VP of Retail Applications
GUESS
Lance Tamanaha
Director, Customer Experience
GUESS
How Lowe’s leverages AI to become an agile digital retailer
9:15am–10:00am
Expo, Level 3, Expo Stage 5
Lowe’s has been at the forefront of leveraging AI in major pillars of its business. From Generative AI to digital twins to computer vision, Lowe’s is using AI across their value chain to become a more agile digital retailer, optimize merchandising, a ...
Seemantini Godbole
Executive Vice President, Chief Digital and Information Officer
Lowe's
Azita Martin
Vice President and General Manager, Retail & CPG
NVIDIA
Randy Lack
General Manager, Computer Vision, AI and Retail
Dell Technologies
Loyalty & engagement: Shift from knowing to understanding your customers
9:15am–10:00am
Expo, Level 3, Expo Stage 4
How does a retailer truly understand what drives customer behavior? Customer engagement is a concept intertwined with customer loyalty. With the right tools and technology, retailers can construct compelling loyalty and rewards programs that provide ...
Antony Wildey
Vice President of Global Sales Consulting, Retail
Oracle
Karen Szarvas
Sr. Director, CRM & Loyalty
The Vitamin Shoppe
Tim Boggess
VP, Strategy, Innovation, Customer Experience & Store Technology
Hibbett
Lisa Bowes
Vice President, eCommerce and Marketing Operations
ABC Fine Wine & Spirits
Rethinking retail innovation through new revenue streams
9:15am–10:00am
Expo, Level 1, Expo Stage 2
Discover how the world’s top retailers are unlocking new revenue streams to stay ahead of the competition. With major shifts in the market led by digital giants like Amazon, traditional retailers are responding with bold, innovative strategies - rang ...
Sucharita Kodali
Vice President, Principal Analyst
Forrester Research
Adrien Nussenbaum
Co-Founder and Co-CEO
Mirakl
Adam Bohbot
Co-founder
Ana Luisa
Revolutionizing retail: How CDPs and Generative AI are redefining customer experience
9:15am–10:00am
Expo, Level 3, Expo Stage 3
In today’s rapidly evolving retail world, expectations are soaring. The combination of Customer Data Platforms (CDPs) and Generative AI is enabling retailers to deliver highly personalized experiences at scale. This fireside chat explores how CDPs, w ...
Art Sebastian
CEO
NexChapter
Sachin Shroff
Vice President of CRM, Loyalty and Marketing Technology
Michaels
Mark Tack
Chief Marketing Officer
Treasure Data
9:30am–10:00am
Stewardship in action: How CEO Corie Barry guides Best Buy with purpose and vision
9:30am–10:00am
Javits North, Level 5, SAP Theatre
Corie Barry, CEO of Best Buy, is committed to surrounding herself with people she can learn from and focusing every day on leaving things better than she found them — including Best Buy. In a fast-paced retail environment, stewardship remains key to ...
Matthew Shay
President and CEO
National Retail Federation
Corie Barry
Chief Executive Officer
Best Buy Inc.
10:00am–10:30am
Snack attack
10:00am–10:30am
Javits North, Level 5
Stay energized for the day and connect with colleagues while enjoying a snack and drink between sessions.
The agility advantage: Enhancing commerce across channels
10:00am–10:30am
River Pavilion, ReturnPro Stage
Consumers are used to shopping anytime, anywhere, whether through physical or digital channels. Every touchpoint is an opportunity for a transaction and to build customer loyalty. As a result, consumers expect a unified, seamless shopping experience ...
Dirk Hoerig
Co-Founder & Chief Innovation Officer
commercetools
Nick Burton
Chief Information Officer
ScrewFix
Uman Chan
Senior Director, Digital Technology
The Vitamin Shoppe
10:00am–4:00pm
Headshot studio
10:00am–4:00pm
Javits North, Level 5
Open to attendees with an All-Access badge.
Looking to upgrade your professional image? Stop by the NRF Headshot Lounge to reserve an appointment for a free professional headshot.
Spots are limited and available between 10:00am and 4:00pm Sunday t ...
10:15am–10:45am
10:15am–10:45amExhibitor Big Ideas
A new day for RFID: Powering retail transformation through item-level visibility
10:15am–10:45am
Expo, Level 3, Expo Stage 5
Join us for a dynamic discussion exploring how recent advances in RFID technology are revolutionizing retail. Discover how unlocking item-level visibility can provide insights into your product. By assigning a unique digital identity to physical prod ...
Marshall Kay
Director, Retail Transformation Services
Avery Dennison
Dr. Bill C. Hardgrave
President
University of Memphis
Chuck Lasley
Senior Director of Technology
Dillard's
Opal Portis
VP Supply Chain
Fabletics
Driving value with AI in retail: The keys to success
10:15am–10:45am
Expo, Level 3, Expo Stage 4
It’s time to go beyond the proof-of-concept stage and make AI an integral part of your organization’s DNA. But where do you start? Having the right technology foundation is essential for scaling Al in ways that drive ROI on your AI investment. In thi ...
Karl Haller
Partner, Consumer Center of Competency
IBM
Cari Covent
Head of AI and Emerging Technology
Canadian Tire Corporation
Erick Barbor
VP of Strategy
PMI
Slack: Driving success with the work operating system for retail
10:15am–10:45am
Expo, Level 3, Expo Stage 3
See how Slack, a Salesforce company, brings together people, processes, and technology into a conversational interface to help many of the world’s top retailers get work done faster. From headquarters to the point of sale, Slack equips your entire te ...
Fiona Tan
Chief Technology Officer
Wayfair
Christina Stilianos
Sr. Manager, Customer Success
Slack
Tony Bacos
Chief Product & Technology Officer
Stitch Fix
Liz Starling
Sr. Director, Customer Success
Slack
The Tile Shop's digital transformation: Elevating e-commerce experiences with composable commerce
10:15am–10:45am
Expo, Level 1, Expo Stage 2
How can a leading retailer reimagine its digital strategy to deliver exceptional customer experiences while driving measurable business growth? The Tile Shop’s journey illustrates the transformative impact of composable commerce, powered by Netlify & ...
Matt Biilmann
CEO and co-founder
Netlify
Varun Nehra
Senior Director, Value Engineering
Netlify
Christopher Davis
Chief Information Officer
The Tile Shop
Hannah Grap
SVP Corporate Marketing
Sitecore
Unlocking grocery profitability with H Mart: Leveraging marketplace integration, AI, and omnichannel innovation
10:15am–10:45am
Expo, Level 1, Expo Stage 1
In this session, we’ll explore key strategies to boost profitability in the online grocery sector. Discover how marketplace integration can expand product offerings without increasing inventory costs, while AI-driven tools and omnichannel strategies ...
Beth Ann Kaminkow
Global Chief Commerce Officer
VML
Michael von Bodungen
General Manager North America
VTEX
Vince Colatriano
EVP
Hmart.com
10:15am–12:15pm
Expo tours
10:15am–12:15pm
Level 1, Room 1A 03
Separate registration and additional fee required. Retailers only.
Expo Tours can be purchased when you register for NRF 2025 or through the dashboard (see Add-on Experiences) after registration has been completed.
Looking for specific products t ...
10:30am–11:00am
10:30am–11:00amFeatured Session
Forecasting the future: Consumer trends for 2025 and fireside chat with Rare Beauty
10:30am–11:00am
Javits North, Level 4, Mirakl Stage
Rare Beauty’s Katie Welch will join Dan Frommer on stage to discuss consumer trends for 2025. Dan will present details of the latest New Consumer Trends report examining critical shifts in consumer preferences and buying patterns for the year ahead. ...
Dan Frommer
Founder and Editor in Chief
The New Consumer
Katie Welch
Chief Marketing Officer
Rare Beauty
Making your stores irreplaceable: How retailers can survive and thrive in the replacement economy
10:30am–11:00am
Javits North, Level 4, Logicbroker Stage
We live in an age where everything can be replaced through an app on a handheld device. So, how can physical stores compete with these easier, cheaper and more convenient digital replacements? They can tap into other human desires, such as the need f ...
Kevin Ervin Kelley
Principal and Co-Founder
Shook Kelley
Unmistakably Target: The power of ‘Tar-zhay’ in a competitive environment
10:30am–11:00am
Javits North, Level 4, Klaviyo Stage
Consumer research provides virtually unlimited data on shoppers’ mindset, emerging trends, demographic shifts and so much more. The challenge for retailers is turning facts and figures into insights that drive action and, ultimately, sales. So, how i ...
Rick Gomez
Executive Vice President and Chief Commercial Officer
Target
Rachel Dalton
Head of Retailer Insights
Kantar
11:00am–11:30am
11:00am–11:30amExhibitor Big Ideas
How Arc’teryx and PacSun are redefining unified retail
11:00am–11:30am
Expo, Level 3, Expo Stage 5
Join industry leaders from Arc’teryx and PacSun as they share best practices and actionable insights on creating a seamless omnichannel shopping experience. Discover how they:
• Deliver frictionless selling and personalized retail experiences.
• Op ...
Joe Granato
VP North American Stores & Global Retail Operations
Arc'teryx Equipment
Ann Sung Ruckstuhl
Chief Marketing Officer
Manhattan
Shirley Gao
Chief Digital and Information Officer
Pacsun
How Stitch Fix leverages AI and the human touch to reimagine apparel shopping
11:00am–11:30am
Expo, Level 1, Expo Stage 2
AI has undoubtedly reshaped retail and e-commerce, and Stitch Fix has been at the forefront of leveraging this technology since the company first launched more than a decade ago. In this fireside chat, Stitch Fix CPTO Tony Bacos will discuss how Stit ...
Neda Nia
Chief Product Officer
Stibo Systems
Tony Bacos
Chief Product & Technology Officer
Stitch Fix
Retailers moving from vision to value with AI
11:00am–11:30am
Expo, Level 3, Expo Stage 3
Join Google Cloud and top retail brands as they reveal how AI is transforming the industry, moving beyond pilot projects to drive real-world impact. Explore how retailers are leveraging AI for hyper-personalized customer experiences, streamlined oper ...
Carrie Tharp
VP of Global Solutions and Industries
Google Cloud
Sebastian Barrios
SVP of Technology
Mercado Libre
Robert Jozic
SVP, Schwarz Media & Group Digital Strategy
Schwarz Group
Chris Black
VP, Chief Architect
The Home Depot
Transform the shopper journey
11:00am–11:30am
Expo, Level 3, Expo Stage 4
Predicting the next best action for each shopper by applying generative AI in marketing and merchandising across every touchpoint and channel.
Kathleen Mitford
Corporate VP, Global Industry Marketing
Microsoft
Kathie Johnson
Chief Marketing Officer
Sitecore
Thilina Gunasinghe
Chief Digital and Technology Officer
Bath & Body Works
Fabio Tormen
Chief Information Officer
Venchi
Transition trajectory: How retail innovator Knix is conquering the in-store experience
11:00am–11:30am
Expo, Level 1, Expo Stage 1
Retailers know that moving customers from DTC to an in-store experience needs to make good on the brand promise and feel personalized, seamless and unforgettable no matter where the purchase takes place - and this hinges on removing roadblocks, creat ...
Martin Newman
Consumer Champion
The Customer First Group
Pam Sharma
Director, Talent & Organizational Development
Knix
Daniel Sinniah
VP of Retail
Knix
11:00am–2:00pm
Food & Drink
11:00am–2:00pm
When you need a bite, check out any of these options to fill your belly.
FOOD VOUCHERS
Visit our Food Voucher sponsors at their booths for a FREE food voucher — a $20 value — while supplies last! Use your food voucher at a food truck off the South ...
11:20am–11:50am
11:20am–11:50amFeatured Session
Mastering digital personalization: Crafting unique journeys
11:20am–11:50am
Javits North, Level 4, Mirakl Stage
Step into the future of digital personalization as we examine how to harness advanced data analytics to create tailored customer experiences. We explore how data analysis and AI are being employed to deliver hyper-personalized content, offers and rec ...
Christopher Thomas-Moore
SVP - Chief Digital Officer
Domino's Pizza
Giri Agarwal
Chief Strategy Officer
Incisiv
Ken Feyder
VP, Head of IT - Americas
Hermès of Paris
Greg Pulsifer
Senior Vice President, Sam's Club eCommerce
Sam's Club
Revitalizing retail: The store as the new experience hub with LEGO & IKEA
11:20am–11:50am
Javits North, Level 4, Klaviyo Stage
As the physical store reclaims its crown, we unveil the transformative power of bricks-and-mortar in the modern retail landscape. Discover how innovative retailers are turning stores into immersive experience centers that captivate and engage custome ...
Martin Urrutia
Head Global Retail Experience and Innovation
The LEGO Group
Javier Quiñones
CEO & Chief Sustainability Officer
IKEA U.S.
Adam York
Principal
Deloitte Consulting LLP
The value proposition around circular business models
11:20am–11:50am
Javits North, Level 4, Logicbroker Stage
Retailers with the strongest success implementing sustainability-focused projects have embedded circularity into core traditional business value drivers. In doing so they are opening new revenue streams, reducing waste and minimizing the environmenta ...
Scot Case
VP, CSR and Sustainability
National Retail Federation
Jerome Del Porto
Head of Corporate Sustainability
Walmart
Mardi Ditze
Sustainability Manager- IKEA US
IKEA US
Agata Ramallo Garcia
Vice President, Enterprise Sustainability
Target
11:30am–12:00pm
From algorithms to humanization: The impact of genAI on personalization and enhanced customer understanding
11:30am–12:00pm
River Pavilion, ReturnPro Stage
In 2025 and beyond, personalization will undergo a revolutionary transformation driven by advancements in generative AI. This session delves into the latest developments in how genAI is reshaping interaction with technology on a deeply personal level ...
Bernadette Nixon
CEO
Algolia
Jessica Gale
EVP, Chief Customer Officer
Harry Rosen
Talfred Ball
CTO
Breville Group
11:45am–12:15pm
11:45am–12:15pmExhibitor Big Ideas
Dynamic pricing & promotions: Strategies for resilience in evolving consumer markets
11:45am–12:15pm
Expo, Level 1, Expo Stage 2
This session will explore how retailers and brands can adapt pricing and promotional strategies to align with ongoing shifts in consumer behavior - including inflation, economic uncertainty, digital influence, and demand for personalization. We will ...
Parag Shah
Partner & Chief Growth Officer
Think Blue
Parm Singh
Head of Retail Analytics
NielsenIQ
Estée Lauder & Opterus | When a vendor becomes a partner: Streamlining communication, innovating & growing together
11:45am–12:15pm
Expo, Level 1, Expo Stage 1
Estee Lauder and Opterus will talk about the how ELC uses Opterus OPSCENTER to support 7 of their brands for communication, collaboration and task management. The partnership, the value, and the successes.
Nicole Bain
Operations Manager, Sales & Support NA
Estée Lauder Companies Inc.
How Domino’s delivers delightful experiences from order to oven
11:45am–12:15pm
Expo, Level 3, Expo Stage 3
Join us for an engaging session as we explore how the Domino’s brand transformed store operations, with ChromeOS as its secret ingredient. Hear from Michael Crumley, Manager Technology Operations, to see how Domino’s implemented a custom built applic ...
Michael Crumley
Manager of Store Technology
Domino's
Greg Fiddes
Director, Chrome Enterprise Software Partnerships
Google
Solving the consumer demand conundrum
11:45am–12:15pm
Expo, Level 3, Expo Stage 5
From predicting inventory needs, to pricing products smartly to sell, to optimizing store shelves effectively, what are some of the newest strategies for retailers to tackle consumer demand in the most efficient way possible? That is the million-doll ...
Camille Fratanduono
SVP - Inventory Planning and Replenishment
Lowe's
Mikko Kärkkäinen
Co-Founder and CEO
RELEX Solutions
Andrew Connell
Senior Vice President, Procurement
C&S Wholesale Grocers
Kim Ramsey
Vice President Inventory Management
Family Dollar
Unlocking new paths to growth with Ulta Beauty
11:45am–12:15pm
Expo, Level 3, Expo Stage 4
Discover how Ulta Beauty, the largest U.S. beauty retailer, embraces innovative business models to expand into new markets, channels, and product categories seamlessly. By leveraging advanced technology platforms integrated with AI, retailers can str ...
Kristin Howell
Global Vice President, Retail Industry Business Unit
SAP
Inna Larson
Vice President, IT Strategy, Architecture, and Planning
ULTA Beauty
12:00pm–12:30pm
Food safety guaranteed: Unveiling the technology solution for FSMA204 and beyond
12:00pm–12:30pm
Level 1, Special Events Hall, Foodservice Tech Stage
Think Food Safety and Traceability compliance is complicated? It is only going to get more complex as product recalls increase, supplier data is challenged, and store execution challenges persist. Think one solution cannot solve for the total challen ...
Lauren Kennedy
Vice President of Customer Success
Upshop
Derek Hannum
Chief Customer Officer
Repositrak
12:00pm–1:00pm
Prospects and perspectives on the U.S. economy (registered press and analysts only)
12:00pm–1:00pm
Press office, Level 1, 1C 03
Open to registered press and analysts only.
As we turn the calendar, the economic situation in the United States represents important potential changes. There is considerable variability over what might happen in 2025 in terms of economic growth, in ...
Jack Kleinhenz, Ph.D.
Chief Economist
National Retail Federation
Sarah Wolfe
Senior Economist & Strategist
Morgan Stanley Wealth Management
Gregory Daco
Chief Economist
EY
12:10pm–12:40pm
12:10pm–12:40pmFeatured Session
Retail future-proofing 2027 and beyond
12:10pm–12:40pm
Javits North, Level 4, Klaviyo Stage
In this session, Futurist Cassandra Napoli talks about global drivers, consumer trends and why the future of retail is intergenerational. She will explore both the domestic and global forces that will shape macroeconomics and the business landscape i ...
Cassandra Napoli
Head of Marketing and Events Insight
WGSN
Retail powerhouses: The Whole Foods Market story
12:10pm–12:40pm
Javits North, Level 4, Mirakl Stage
Join us for an exclusive fireside chat with Sonya Gafsi Oblisk, Chief Merchandising and Marketing Officer at Whole Foods Market, as we dive into the dynamic journey of this retail powerhouse. Discover how Whole Foods Market revolutionized the natural ...
Gina Acosta
Editor in Chief
Progressive Grocer
Sonya Gafsi Oblisk
Chief Merchandising and Marketing Officer
Whole Foods Market
What’s the next big tech game-changer on the retail horizon?
12:10pm–12:40pm
Javits North, Level 4, Logicbroker Stage
It’s been all things AI for the last 36 months — and clearly AI underpins so many emerging innovations. What’s next? Could it be biometrics? What about computer vision? Join us as some of the most forward-thinking minds in retail technology share the ...
Karen Etzkorn
EVP & CIO
Qurate Retail Group
Brendan Witcher
VP, Principal Analyst
Forrester Research
Trang To
VP, Omni
Tapestry
Ellen Svanström
Chief Digital Information Officer
H&M
12:30pm–1:15pm
12:30pm–1:15pmExhibitor Big Ideas
Driving operational excellence at Patagonia and Whole Foods Market
12:30pm–1:15pm
Expo, Level 3, Expo Stage 5
Explore how Patagonia leverages a unified HCM and workforce management platform to enhance frontline worker engagement, retention, and operational efficiency. Learn how their strategic use of technology fosters a culture of collaboration, transparenc ...
Kylie Riley
Head of Digital Solutions, HRIS, People and Culture
Patagonia
Mike Hofherr
SVP and Group GM, Product Industry
Workday
Labor planning that improves your stores, every day
12:30pm–1:15pm
Expo, Level 1, Expo Stage 1
By making small, targeted improvements in shop floor productivity, retailers can directly impact key metrics like conversion rates and average transaction value (ATV). These consistent, incremental changes pave the way for significant growth - whethe ...
Kevin Rogers
Director of Retail Operations
Knix
Sean Bonnell
Client Success Manager
StoreForce
Noura Shehabeldin
Director of Retail Operations
Steve Madden
Selling roses: Avanade presents – the 1-800-Flowers story
12:30pm–1:15pm
Expo, Level 1, Expo Stage 2
The tale of 1-800-Flowers’ success is a story of entrepreneurial spirit, innovation and commercial smarts. Join Avanade and Microsoft at NRF 2025 for a unique conversation with 1-800-Flowers Founder James F. "Jim" McCann – alongside CIO Arnold “Arnie ...
Ruth Harrison
Global Retail and Consumer Goods Lead
Avanade
Jim McCann
Founder, CEO, Chairman
1-800-Flowers.com
Arnie Leap
CIO
1-800-Flowers.com
Gina Claxton
Corporate Vice President, US Retail and Consumer Goods
Microsoft
The technology behind Dollar Tree’s rapid expansion
12:30pm–1:15pm
Expo, Level 3, Expo Stage 3
Dollar Tree is on a mission of bold expansion, aiming to open up to 750 new stores each year. As its footprint grows, so must its technology – scaling quickly and seamlessly to support customer transactions and real-time inventory from day one. In th ...
Melissa Lapp-LoBasso
Executive Director, Brand Growth & Innovation
Comcast Business
Joseph Austin
VP, Global Solutions Architecture
Comcast Business
Brian Williams
Senior VP, Infrastructure
Dollar Tree
Unlocking unified commerce: The essential role of modern POS
12:30pm–1:15pm
Expo, Level 3, Expo Stage 4
Customers expect a seamless and consistent experience across all channels, but for retailers, the stakes don’t get higher than in the store. After all you’ve invested to get the customer in the door with the right inventory and the right store associ ...
Nikki Baird
VP, Strategy
Aptos
Sarah Derba
Senior Director, Information Technology
WSS
12:30pm–2:30pm
Expo tours
12:30pm–2:30pm
Level 1, Room 1A 03
Separate registration and additional fee required. Retailers only.
Expo Tours can be purchased when you register for NRF 2025 or through the dashboard (see Add-on Experiences) after registration has been completed.
Looking for specific products t ...
1:00pm–1:30pm
1:00pm–1:30pmFeatured Session
Driving a superior customer experience with brand authenticity
1:00pm–1:30pm
Javits North, Level 4, Logicbroker Stage
Join us for an insightful session featuring Josh Krepon, President of US Direct to Consumer & Global Digital at Steve Madden, and Tom Nolan, CEO of Kendra Scott. Discover how these industry leaders are revolutionizing customer experience through ...
Josh Krepon
President, DTC
Steven Madden Ltd
Sarah Engel
President
January Digital + January Consulting
Tom Nolan
Chief Executive Officer
Kendra Scott
The customer-first hospitality playbook: A conversation with sweetgreen and Stripe
1:00pm–1:30pm
Javits North, Level 4, Mirakl Stage
Today’s consumers expect more than just a great product, they seek a truly seamless journey in an omnichannel world. But is that enough to stand out in a crowded market? Join Wouleta Ayele, Chief Technology Officer at sweetgreen, and Barbara O’Beirne ...
Wouleta Ayele
CTO
sweetgreen
Barbara O'Beirne
Head of Enterprise Business Development
Stripe
The social commerce opportunity: How brands are winning over Gen Z consumers where they live
1:00pm–1:30pm
Javits North, Level 4, Klaviyo Stage
In 2025, U.S. social commerce sales will grow three times as fast as overall ecommerce sales and surpass the $100 billion mark. This session will cover the key factors fueling this rapid rise and explore how pioneering brands are making the most of s ...
Linda Li
Head of Customer Activation & Marketing, H&M Americas
H&M
Sky Canaves
Principal Analyst Retail & Ecommerce
EMARKETER
Fernando Rosa
President Havaianas Brazil
Alpargatas
How Aritzia uses Twilio to overcome customer engagement complexities of global retail marketing
1:00pm–1:30pm
River Pavilion, ReturnPro Stage
The challenges associated with meeting modern retail customer’s expectations are widespread. Whether it’s giving customer facing teams timely context at their fingertips, meeting customers on their preferred communication channels, or adhering to the ...
Eleanor Preston
Regional Vice President, Retail
Twilio
Bob Mersereau
Vice President, Retail and Concierge Technology
Aritzia
Andria Mendicino
Vice President, Concierge
Aritzia
The evolution of foodservice: A session with Peter Hall, President of Away From Home at Kraft Heinz, and Dennis Hogan, CEO of Foodbuy & Compass Group Education
1:00pm–1:30pm
Level 1, Special Events Hall, Foodservice Tech Stage
A discussion between one of the biggest food brands and one of the biggest foodservice companies to spotlight the role of foodservice as a key growth driver and innovation engine for organizations and the broader industry – from consumer insights to ...
Peter Hall
President, Away From Home and Kraft Heinz Ingredients, North America
Kraft Heinz
Dennis Hogan
CEO
Foodbuy and Compass Group Education
1:30pm–2:00pm
1:30pm–2:00pmExhibitor Big Ideas
Beyond the store: Retail’s expanding footprint to meet consumer expectations
1:30pm–2:00pm
Expo, Level 1, Expo Stage 2
Today, Gen Z and Millennial consumers want more from brands beyond just the products they sell – they want meaningful interaction. 79% of consumers directly interact with brands beyond using their product or service, through engagements such as conne ...
Erin Frankcombe
Vice President and General Manager of Amex Offers & Business Insights
American Express
Shiz Suzuki
Vice President, Global Brand Sponsorships and Experiential Marketing
American Express
Max Magni
Chief Customer and Digital Officer
Macy, Inc.
Emily Silver
Senior Vice President, Chief Marketing & Athlete Experience Officer
DICK'S Sporting Goods
Climate-proofing retail: Proactively managing the opportunities and risks of weather volatility
1:30pm–2:00pm
Expo, Level 1, Expo Stage 1
Weather variability is the most impactful climate-related risk retailers face, directly influencing $1 trillion of global retail sales annually. Referencing its recent white paper, the NRF will highlight how retailers can harness analytics to improve ...
Evan Gold
EVP, Global Partnerships & Alliances
Planalytics Inc.
Fred Fox
CEO
Planalytics
Katherine Cullen
Vice President, Industry and Consumer Insights
National Retail Federation
Sammy Lakshmanan
Principal, Sustainability
PwC US
Evolve your loyalty program with agents and data
1:30pm–2:00pm
Expo, Level 3, Expo Stage 4
Discovery how AI, Data and Agents can help you deliver personalized loyalty programs that focus on predicting behaviors for greater experiences and ROI.
Matthew Schnelker
Product Marketing Manager
Salesforce
Michael Puffer
Senior Director Loyalty Business Consulting
Salesforce
James Murphy
Director, Retail Industry Advisory
Salesforce
Rack Room Shoes: Walking the talk with effective task management
1:30pm–2:00pm
Expo, Level 3, Expo Stage 3
In this session, Rack Room Shoes will discuss their remarkable transformation of the customer and associate experience, emphasizing the pivotal role of technology in their journey. As a leading American footwear retailer, they will share how their us ...
Kevin Tapscott
Sr. Director Software Solutions and Strategy
Zebra Technologies
Brian Minnix
CIO
Rack Room Shoes
Transforming retail with Amazon Just Walk Out: A fireside chat with GRIDSERVE Global
1:30pm–2:00pm
Expo, Level 3, Expo Stage 5
Join us for a fireside chat with GRIDSERVE Global, regarding their evolution from their leading UK-based sustainable energy and EV charging business, to a global platform business created to deliver world class net zero carbon EV transport networks a ...
Nathan O'Neill
Director, Technology
Amazon Just Walk Out
Toddington Harper
Founder, GRIDSERVE Global and Co-Founder and CEO of GIGATONS
GRIDSERVE Global; GIGATONS
Snack attack
1:30pm–2:00pm
Javits North, Level 5
Re-energize before the afternoon keynote sessions. Connect with colleagues and enjoy a snack and drink.
2:00pm–2:30pm
Reaching the new consumer: A conversation with Shopify President Harley Finkelstein, Favorite Daughter Co-founder Sara Foster and AG1 CEO Kat Cole
2:00pm–2:30pm
Javits North, Level 5, SAP Theatre
Favorite Daughter was founded four years ago and has quickly become the clothing and lifestyle brand of the moment for both celebrities and fashion enthusiasts. The hypergrowth brand was co-founded by actor, podcaster and investor Sara Foster, who ha ...
Seamlessly enhancing the in-store journey with targeted technology solutions
2:00pm–2:30pm
River Pavilion, ReturnPro Stage
In this session, learn how Delta Faucets is revolutionizing its in-store marketing program and integrating digital elements into meaningful shopper and associate experiences. This collaboration focuses on creating a "digital handshake," blending phys ...
Alex Rangel
VP of Marketing & Strategy
Outform
Ariel Haroush
Founder and CEO
Outform
Aaron Conk
Senior Merchandising and Trade Show Manager
Delta Faucet Co.
2:00pm–3:00pm
Special celebrity appearance: Meet Mary Bonnet from hit series, "Selling Sunset"
2:00pm–3:00pm
Special Events Hall, Level 1, WIR Oasis
Come to the WIR Oasis to meet special celebrity guest Mary Bonnet from the hit series, "Selling Sunset."
Named as Variety’s 40 Most Powerful Women on Reality TV, Mary Bonnet is most notably recognized for her role on Netflix's Emmy Nominated, MTV Aw ...
2:15pm–3:00pm
2:15pm–3:00pmExhibitor Big Ideas
Empowering retail employees with game-changing generative AI applications
2:15pm–3:00pm
Expo, Level 3, Expo Stage 5
Generative AI is revolutionizing retail, and leading companies are building powerful applications to supercharge their employees. In this session, hear from a panel of retailers who have equipped their corporate and frontline staff with generative AI ...
Krithika Ganesamoorthi
Global Solutions Architecture Leader
Amazon Web Services
Mandeep Bhatia
SVP, Global Digital Product & Omnichannel Innovation
Tapestry
Andrew Sun
Global Business Development, AI for Retail
NVIDIA
Oscar Mullin
VP of Technology - Head of Cloud Services, Data & AI
Mercado Libre
Exploring The future of retail with Generative AI - Presented by Target, Google Cloud & Qualcomm Technologies
2:15pm–3:00pm
Expo, Level 3, Expo Stage 3
As labor shortages persist, the need for multi-skilled employees has never been greater. Zebra Technologies is at the forefront of addressing these challenges by introducing the next level of Generative AI maturity and workflow automation. By harness ...
Art Miller
Vice President and Global Head of Retail IoT
Qualcomm Technologies
Yogesh Kulkarni
VP of Product and Solution Strategy, Generative AI Frontline Solutions
Zebra Technologies
Meredith Jordan
VP of Engineering for Store Product Engineering
Target
Rouzbeh Aminpour
Technical Solution Engineering Manager
Google Cloud
Leadership in the digital age: How Circle K is transforming feedback into strategic success at the frontline
2:15pm–3:00pm
Expo, Level 1, Expo Stage 2
In today’s rapid proliferation of digital tools, data, and signals, effective leadership depends on how well you close the feedback-to-action loop across your organization. Join Jennifer Karras from Circle K for an insightful discussion on leading fr ...
Steve Kramer
Co-Founder & CEO
WorkJam
Jennifer Karras
Director of Operations Excellence - North America
Circle K
The Exchange transforms pricing with predictive and generative AI to better serve customers
2:15pm–3:00pm
Expo, Level 3, Expo Stage 4
With a mission to serve the military community with competitively priced merchandise and goods, the Army & Air Force Exchange Services is leveraging the latest in predictive and generative AI technology to enhance their pricing capabilities and u ...
Matthew Pavich
Sr. Director, Strategy & Innovation
Revionics
Jennifer De Veer
Strategic Pricing Manager
The Exchange
Juan Thorne
VP. Customer Success
Revionics
Edward Wood
Vice President, Merchandise Support
Army & Air Force Exchange Services
Think differently: Building a dynamic global inventory process on an AI-native foundation
2:15pm–3:00pm
Expo, Level 1, Expo Stage 1
In an era of rapid globalization and shifting consumer demands, traditional inventory processes are no longer sufficient. In this session, Think Differently: Building a Global Inventory Process on an AI-native Foundation, we will explore with Howard ...
Prashant Agrawal
Founder & CEO
Impact Analytics
Steven Paull
Senior Vice President, Enterprise Applications at VS&Co
Victoria’s Secret & Co.
Howard Melnick
EVP, Global Chief Technology and Analytics Officer, Signet
Signet Jewelers
2:30pm–3:00pm
Reaching younger consumers and accelerating global momentum: A conversation with New Balance President and CEO Joe Preston
2:30pm–3:00pm
Javits North, Level 5, SAP Theatre
In an era where heritage and innovation converge, transforming a 118-year-old company into a modern powerhouse means pushing itself to think and act differently. Discover how New Balance has seized the cultural zeitgeist to resonate with rising gener ...
Joe Preston
President and CEO
New Balance Athletics Inc.
Brad Smith
Anchor
Yahoo! Finance
2:45pm–3:15pm
SKIMS driving inventory accuracy with item-level RFID adoption: How to transform retail operations with proven ROI
2:45pm–3:15pm
River Pavilion, ReturnPro Stage
More and more retailers have proven that item-level RFID technology delivers significant Return on Investment (ROI), inventory management daily operations, and enhanced customer experience. This panel of retailers, moderated by SML, will share how de ...
Dean Frew
President, RFID Solutions Division
SML Group
Devin Miller
Chief Technology Officer
SKIMS
3:00pm–3:30pm
Differentiate to Deliver: How Sephora is Continuing to Create the Best Experience in Prestige Beauty with Sephora North America President & CEO Artemis Patrick
3:00pm–3:30pm
Javits North, Level 5, SAP Theatre
In this session, hear from Sephora U.S. President & CEO Artemis Patrick as she embarks on her first-full year in the CEO role. She’ll discuss how Sephora is differentiating itself to remain the prestige beauty retailer of choice in an increasingl ...
Kelly Pedersen
Partner, Global Retail Leader
PwC
Artemis Patrick
President and CEO, Sephora North America
Sephora
Jack in the Box's vision for the restaurant of the future
3:00pm–3:30pm
Level 1, Special Events Hall, Foodservice Tech Stage
Self-serve kiosks, personalized loyalty programs, digital menu boards, robotic fry stations: Jack in the Box is redefining employee efficiency and customer engagement in the quick-service restaurant industry.
Join CTO Doug Cook as he shares how the ...
Melissa Lapp-LoBasso
Executive Director, Brand Growth & Innovation
Comcast Business
Doug Cook
SVP & CTO
Jack in the Box
David Johnson
Senior Director, Enterprise Solutions Sales
Comcast Business
3:15pm–3:45pm
3:15pm–3:45pmExhibitor Big Ideas
Applied AI: Where demand planning technology and markdown optimization meet
3:15pm–3:45pm
Expo, Level 3, Expo Stage 4
Retailers must read the market and react to changes in consumer behavior to drive loyalty with the right products and quantities in the right place at the right time at the right price. By adjusting pricing strategies and demand methodologies, compan ...
John Bible
Senior Director of Oracle Retail Labs
Oracle
Juan Hernandez
Director of Omni Channel Pricing
DICK'S Sporting Goods
CPG and retail: Supply chain challenges in a competitive market
3:15pm–3:45pm
Expo, Level 1, Expo Stage 2
CPG providers and retailers face complementary challenges reaching customers and meeting their needs. This is especially true in forecasting and fulfillment. Despite potential conflicts, data sharing is crucial. Join RSR Research and leaders from CPG ...
Steve Rowen
Managing Partner
Retail Systems Research
Gary Sankary
Global Retail Industry
Esri
Luis Espinosa
Sr Manager for Expansion Intelligence
Oxxo
Mario Ciampi
Founder
MCII Advisors LLC
Tackling customer incivility: 3 approaches to support and empower your frontline associates
3:15pm–3:45pm
Expo, Level 1, Expo Stage 1
Rising customer incivility is a leading stressor for frontline workers, contributing to burnout and high turnover. With over half of managers and a third of employees calling for improved conflict support, this session provides actionable insights to ...
Carol Leaman
CEO and Co-Founder
Axonify
Martin Newman
Consumer Champion
The Customer First Group
Ulta Beauty: Revolutionizing personalization in the beauty industry
3:15pm–3:45pm
Expo, Level 3, Expo Stage 3
Ulta Beauty, a leading name in the industry, has a best-in-class loyalty program which accounts for over 90% of our sales. Leveraging this extraordinary customer loyalty and the data and insights that come with it allows for Ulta Beauty to personaliz ...
Sucharita Kodali
Vice President, Principal Analyst
Forrester Research
Josh Friedman
VP of Digital Products
ULTA Beauty
Olivia Kwon-Best
Head of Digital Strategy Group, Retail & Consumer Goods
Adobe
Using customer-centric technology to attract and convert consumers
3:15pm–3:45pm
Expo, Level 3, Expo Stage 5
In this session, you'll learn how retail and consumer goods leaders can adopt the same technology used to power the Amazon.com customer experience. Amazon will share how they are continuously developing new AI-powered tools, like visual search, digit ...
Scott Rosecrans
VP Generative AI Business Development for AWS
Amazon Web Services
James Leech
Chief Product Officer
Sainsbury's
Rajiv Mehta
Vice President, Search and Conversational Shopping
Amazon
Neil Folgate
Senior Vice President of Global Marketing
iHerb
4:00pm–4:30pm
4:00pm–4:30pmExhibitor Big Ideas
Consumer trends: Best in class strategies to overcome the price perception gap
4:00pm–4:30pm
Expo, Level 3, Expo Stage 5
Retailers have a price perception problem. While inflation is cooling, consumers are still comparing prices to a pre-Covid world leading to distrust. In today’s climate, price is the single most important driver of retailer preference for shoppers. A ...
Deirdre Zimmermann
Chief Customer Experience Officer
The Raley's Companies
Matt O'Grady
President, Americas
dunnhumby
John Giaquinto
Vice President of Loyalty, Personalization, and Analytics
Rite Aid
Jill Blanchard
President
JB, LLC
Lead smarter, not harder: Redefining store efficiency
4:00pm–4:30pm
Expo, Level 1, Expo Stage 1
Retail leaders face increasing challenges: static headcounts, high turnover, and the unrelenting pressure to deliver exceptional customer experiences. NRF Retail Voice honoree and bestselling author of Retail Pride, Ron Thurston, moderates a discussi ...
Ron Thurston
Co-Founder
OSSY
Karrie Helm
Sr. Director of Stores
EVEREVE
Sandra Scibelli
Head of US Retail
UNTUCKit
Yolanda Vega
Director of Stores, Southeast & Central
Zadig & Voltaire
Optimizing retail operations: Real-time solutions with the SOTI ONE platform
4:00pm–4:30pm
Expo, Level 3, Expo Stage 4
Join this session with SOTI to explore how the SOTI ONE Platform is revolutionizing the way businesses tackle operational challenges.
Learn how these cutting-edge solutions deliver real-time visibility, analytics, and actionable insights, allo ...
Shash Anand
Senior Vice President, Product Strategy
SOTI Inc.
Tom Spoke
Director of Business Applications
Trek Bikes
Seamless connections: How Hewlett Packard Enterprise is empowering retailers through AI-powered networking
4:00pm–4:30pm
Expo, Level 3, Expo Stage 3
Verizon and HPE Aruba Networking have teamed up to help retailers address the need for a modernized infrastructure that delivers secure and usable data for real-time insights, purposed for responsiveness and inspired by innovation. Join us to hear ho ...
David Logan
Vice President, CTO - Americas
HPE
Massimo Peselli
Senior Vice President and Chief Revenue Officer, Global Enterprise and Public Sector
Verizon Business
Jeff Dolce
Vice President & General Manager HPE Aruba Networking
Hewlett Packard Enterprise
Video commerce best practices by JD Sports, Coty & Firework
4:00pm–4:30pm
Expo, Level 1, Expo Stage 2
Explore the future of online shopping with Chief Digital Officer of JD Sports, Arianne Parisi and Coty’s ex-CDO Jean-Denis Mariani, in a panel hosted by Firework’s SVP of Revenue Billy Cladek and Head of Beauty Kristi Vannatter. In this session, we w ...
Arianne Parisi
Chief Digital Officer
JD Group
Billy Cladek
SVP, Global Revenue
Firework
Kristi Vannatter
VP of Beauty
Firework
Jean-Denis Mariani
Former CDO of Coty
Independent Senior Advisor
4:00pm–5:00pm
Expo happy hour
4:00pm–5:00pm
Expo, Levels 1 and 3
Grab a drink and explore the latest visionary retail tech in the expo.
5:00pm–7:00pm
5:30pm–7:30pm
Retail store tour
5:30pm–7:30pm
Meet at specified location
Separate registration and additional fee required. Retailers only.
Retail Store Tours can be purchased when you register for NRF 2025 or through the dashboard (see Add-on Experiences) after registration has been completed.
Retail Store Tours are ...
8:00pm–9:30pm
Retail's Big Concert
8:00pm–9:30pm
Terminal 5, 610 W 56th St.
Separate registration required. Must be 21 years or older to attend.
Sign-up for the concert when you register for NRF 2025 or through the dashboard after registration has been completed.
Get ready for an electrifying night of entertainment at Reta ...
Tuesday, January 14
7:45am–8:30am
Donut dunk
7:45am–8:30am
Javits North, Level 5
Start the day off with donuts and coffee (and more) before grabbing a seat at the opening Keynote session.
8:30am–9:15am
Global economic outlook 2025 and beyond: A conversation with Goldman Sachs Chairman and CEO David Solomon
8:30am–9:15am
Javits North, Level 5, SAP Theatre
Join this fireside chat to hear fresh insights from David Solomon, Chairman and CEO of Goldman Sachs, on the global economy, capital markets, the geopolitical landscape, the impact of generative AI and more. These and other macro factors point to int ...
Matthew Shay
President and CEO
National Retail Federation
David Solomon
Chairman and CEO
The Goldman Sachs Group Inc.
9:00am–4:00pm
9:00am–4:00pmExpo
Expo open
9:00am–4:00pm
Expo, Level 1 and 3
With 1,000+ exhibitors and 100+ sessions including special pavilions and hands-on activations, changing the game starts with seeing what’s in the Expo. If you’re in the market for a new solution, you’ll find it here! Explore the latest in technology, ...
Foodservice Innovation Zone
9:00am–4:00pm
Expo, Level 1
Step into the future at the Foodservice Innovation Zone, an interactive exploration of the technologies and innovations transforming the customer foodservice experience. This area features food tech-focused booths, future-forward immersive activation ...
NRF 2025 Innovators Showcase
9:00am–4:00pm
River Pavilion
Since 2017, the NRF Innovation Lab has showcased the latest and greatest in retail tech through a one-of-a-kind immersive and interactive experience. Over the past seven years, participating in the lab has evolved into much more than a traditional tr ...
Startup Hub
9:00am–4:00pm
Special Events Hall, Level 1
From AI and AR to machine learning, robotics and more, the Startup Hub lets you get hands-on with new and emerging tech from the industry's best startups.
Women in Retail Oasis
9:00am–4:00pm
Level 1, Special Events Hall
The Women in Retail Oasis offers a peaceful space to unwind, reconnect, and recharge. Immerse yourself in curated networking opportunities with executive leaders, gain insights from live podcast recordings and explore the inspiring community of the W ...
9:15am–9:45am
9:15am–9:45amExhibitor Big Ideas
Achieving end-to-end product governance with stealth, real-time asset tracking
9:15am–9:45am
Expo, Level 3, Expo Stage 5
Managing product integrity through every point in the supply chain is a daunting task. Threats to safety and quality come in the form of unpredictable weather patterns, environmental variance in storage conditions, and the tactics employed by Organiz ...
Guy Yehiav
President
SmartSense by Digi
Mike Jessee
Senior Vice President
EssilorLuxottica
How payments can power both store efficiency and customer experience
9:15am–9:45am
Expo, Level 1, Expo Stage 1
What tradeoffs do retailers face while delivering both a memorable customer experience and providing fast, reliable check out? Join us to learn how Estée Lauder, Patagonia and Guess strike the perfect balance between a memorable customer experience a ...
Gareth Hughes
Executive Director of Retail Technology
Estee Lauder Companies
Angela Clark
Vice President of Digital
Patagonia
Bruce Yen
VP of Retail Applications
GUESS
Holly Worst
Vice President of Retail, Unified Commerce
Adyen
Orchestrating connectivity in retail: The new payment paradigm
9:15am–9:45am
Expo, Level 3, Expo Stage 4
In an era where seamless omnichannel transactions are paramount, the retail industry is undergoing a transformative shift from linear payment processes to dynamic, interconnected systems. This panel will explore how intelligent payment orchestration ...
Ian Jindal
Editor-in-Chief
InternetRetailing
Erich Litch
Head of Merchant Solutions
ACI Worldwide
Brad McCaffrey
VP, Theatre Systems
AMC Entertainment Holdings
Scott Doherty
Director POS Solutions
AMC Entertainment Holdings
Speed, strategy & scale: Driving new market growth with GeoAI
9:15am–9:45am
Expo, Level 1, Expo Stage 2
Best in class companies are using location intelligence to drive growth. Hear from industry leaders about how AI driven insights using geospatial intelligence are helping to improve efficiency and deliver real growth.
Nikki Paripovich Stifle
Global Business Industry Solutions Lead
Esri
Marco D'Acunzo
CEO, USA-LATAM-CAN
Piaggio
Michele Pesce
CEO - US
Jakala Corporation
The forecast calls for “Gains”: Driving sales & profitability with weather analytics
9:15am–9:45am
Expo, Level 3, Expo Stage 3
The weather is often associated with “pain” rather than “gain” for retailers. The bigger picture is that a huge, untapped opportunity (weather = $) exists for companies that use predictive weather-driven demand analytics to position the business to t ...
Scott Bernhardt
President
Planalytics, Inc
Randy Bermea
Senior Product Manager
H-E-B
Chris Callahan
Vice President and Divisional Merchandise Manager
At Home
Joe Wright
Sr. Director Integrated Business Planning
Primo Brands
Mastering the game of business and brands: A conversation with A-Rod Corp’s Alex Rodriguez and Dylan’s Candy Bar CEO Dylan Lauren
9:15am–9:45am
Javits North, Level 5, SAP Theatre
Join Alex Rodriguez, Chairman and CEO of A-Rod Corp, and Dylan Lauren, Founder and CEO of Dylan’s Candy Bar, for an insightful discussion on building thriving businesses and game-changing brands through innovation and strategic partnerships. Followin ...
Martine Reardon
EVP, Content and Retail Strategy
National Retail Federation
Dylan Lauren
Founder & CEO
Dylan's Candy Bar
Alex Rodriguez
CEO and Chairman
A-Rod Corp
9:45am–10:15am
Driving innovation and scaling communities around the world: A conversation with lululemon CEO Calvin McDonald
9:45am–10:15am
Javits North, Level 5, SAP Theatre
In today’s fast-evolving global retail landscape, consumer preferences are constantly shifting, and the operating environment has never been more complex. lululemon continues to adapt and compete by innovating for the unmet needs of its guests, lever ...
Calvin McDonald
CEO
lululemon
Sara Eisen
CNBC “Squawk on the Street” & “Money Movers” Co-Anchor
CNBC
10:00am–10:30am
The seamless shopping shift: Balancing risk and growth in evolving retail transactions
10:00am–10:30am
River Pavilion, ReturnPro Stage
Customers expect a seamless shopping experience that involves a smooth, integrated experience across all platforms. However, new touchpoints and expanded payment methods often introduce risk and increase friction with customers. This panel with Visa ...
Kothai Senthil
GVP, Head of Payments
Albertsons Companies, Inc.
Scott MacWilliams
Vice President
Visa, Inc.
Bill Serino
SVP of North America Value Added Services
Visa, Inc.
Douglas Raymond
SMD, Head of Payments
Fanatics Inc.
10:00am–4:00pm
Headshot studio
10:00am–4:00pm
Javits North, Level 5
Open to attendees with an All-Access badge.
Looking to upgrade your professional image? Stop by the NRF Headshot Lounge to reserve an appointment for a free professional headshot.
Spots are limited and available between 10:00am and 4:00pm Sunday t ...
10:15am–10:30am
Snack attack
10:15am–10:30am
Javits North, Level 5
Stay energized for the day and connect with colleagues while enjoying a snack and drink between sessions.
10:15am–11:00am
10:15am–11:00amExhibitor Big Ideas
Better training, better results: A look at Zipline's new L&D solution
10:15am–11:00am
Expo, Level 1, Expo Stage 1
Join a panel of industry-leading retailers as they discuss how Zipline’s Learning solution has transformed their approach to employee training. Learn why they turned to Zipline, what made the rollout a success, and how streamlined learning has driven ...
Lianne Prestamo
Sr. Store Communications Specialist
PACSUN
Andraya Robinson
Project Manager, Store Operations / Communications
Janie & Jack
Robert Coultrip
Manager, Store Operations
American Signature, Inc.
Future of retail intelligence: 10 AI trends shaping 2025 and beyond
10:15am–11:00am
Expo, Level 3, Expo Stage 5
Be the first to access exclusive insights as Deborah Weinswig, CEO and Founder of Coresight Research reveals findings from Coresight’s highly anticipated "10 Trends in Artificial Intelligence for 2025" report. This session will uncover how AI innovat ...
Deborah Weinswig
CEO and Founder
Coresight Research
Gurhan Kok
Founder
invent.ai
Scott Vifquain
Chief Technology Officer
Tailored Brands
Powering retail efficiency & employee experience with smart technology
10:15am–11:00am
Expo, Level 3, Expo Stage 3
To deliver exceptional experiences to customers, convenience stores need to ensure that operations are running seamlessly and employees have the tools they need to thrive. Increasingly store operations and employee experiences are being powered by a ...
Marybeth Pearce
VP, Sales Operations & Analytics
Comcast Business
Russ Richardson
VP, Sales
MachineQ
Barb Hedges
VP, Commercial Marketing
Comcast Business
Tyler Grubbs
Executive Director of Digital & Store Technology
RaceTrac
Tomorrow’s retail: Innovating today to ensure your business is ready for the future
10:15am–11:00am
Expo, Level 3, Expo Stage 4
In an era of rapid technical advancements, the future of retail continues to be transformed by innovations such as AI, RFID, and IoT. This session will explore the evolving landscape focusing on how unified commerce strategies and data-driven insight ...
Andy Szanger
Director of Strategic Industries
CDW
Gareth Hughes
Executive Director of Retail Technology
Estee Lauder Companies
Gina Cox
Sr. Retail Advisor
CDW
Ran Hu
Director of Strategic Business Development
NVIDIA
Transforming rural communities with AI and legendary customer experiences
10:15am–11:00am
Expo, Level 1, Expo Stage 2
Retailers are becoming more agile, driven by the goal of fundamentally transforming consumer experiences through innovative technology, personalized services, and streamlined operations. Join us for an interactive session to delve into the extraordin ...
Vijay Alagarasan
Vice President of Digital and Customer Facing Engineering
Tractor Supply Company
Girish Dhaneshwar
Global Consulting Practice Leader - Retail, Consumer Goods, Travel and Hospitality
Cognizant
10:15am–12:15pm
Expo tours
10:15am–12:15pm
Level 1, Room 1A 03
Separate registration and additional fee required. Retailers only.
Expo Tours can be purchased when you register for NRF 2025 or through the dashboard (see Add-on Experiences) after registration has been completed.
Looking for specific products t ...
10:30am–11:00am
10:30am–11:00amFeatured Session
A new era of wellness: The connection between community & well-being
10:30am–11:00am
Javits North, Level 4, Mirakl Stage
Health journeys are always evolving. Today some of the most successful initiatives leverage technology to foster social connections, and provide opportunities for important interactions. Community-based wellness initiatives can address mental health, ...
Niven McCall-Mazza
Editor-in-Chief
theSkimm
Nikki Neuburger
Chief Brand & Product Activation Officer
lululemon
Jeremiah Linder
Vice President of Global Retail
ŌURA
From black and white to color: How retail media networks are navigating the off-site revolution
10:30am–11:00am
Javits North, Level 4, Logicbroker Stage
As retail media has progressed from sponsored search results and on-site media into an omnichannel, full-funnel spending phenomenon, it has forced RMNs to wrestle with questions that even seasoned media sellers have trouble answering: What is a winni ...
Aaron Dunford
Vice President of Nordstrom Media
Nordstrom Inc.
Max Willens
Senior Analyst, Ads and Media
EMARKETER
Monique Perlmutter
Sr Director, Roundel Partner Solutions Group
Roundel
How do stores compete in a world of same-day super speed?
10:30am–11:00am
Javits North, Level 4, Klaviyo Stage
In a world where pressing the buy button results in items delivered in 24 hours or less, how do stores compete? It turns out there are several levers they can pull that truly matters to shoppers. Don’t miss this deep dive into consumer research that ...
Lee Peterson
EVP, Thought Leadership
WD Partners
10:30am–1:30pm
VC startup meetups
10:30am–1:30pm
River Pavilion
Pre-registration required.
VC and Startup collaborations begin here. NRF will match innovative startups and investors for one-on-one meetings. Participating startups will be sourced from the NRF 2025 Innovators Showcase and Startup Hub. ...
11:00am–11:30am
AI-driven innovation: Redefining in-store real-time interaction
11:00am–11:30am
River Pavilion, ReturnPro Stage
Learn how artificial intelligence (AI) is transforming the in-store shopping experience through real-time interactions. AI allows brands to personalize and optimize every moment of the customer journey, supporting sales and replenishment decisions in ...
Guido Mengoni
Marketing and Advisory Director
Temera
Marco Ruffa
CMO & Digital Transformation Director
PINKO
Modernizing a legacy brand through retail marketing technology: How Del Monte Foods and Instacart leveraged innovation to engage and drive growth with younger consumers
11:00am–11:30am
Level 1, Special Events Hall, Foodservice Tech Stage
Jamie Decker, VP Omni Activation of Del Monte Foods, and Ryan Garvey, Head of Midmarket Sales at Instacart, will explore how marketing and retail innovation is reshaping the way they market to Millennial and Gen Z audiences. As the leader in the Pack ...
Jamie Decker
Vice President, Omni Activation
Del Monte Foods
Ryan Garvey
Sr. Director, Sales
Instacart
11:20am–11:50am
11:20am–11:50amFeatured Session
Global retail innovation: Get inspired by Foot Locker and other global brand trailblazers
11:20am–11:50am
Javits North, Level 4, Logicbroker Stage
Join us as we explore retail innovation from around the world, getting inspired by groundbreaking strategies, business models, technologies and concepts that are reshaping the global retail landscape. We also get an insider perspective on Foot Locker ...
Eduardo Yamashita
Operations Director
Gouvêa Ecosystem
Frank Bracken
Executive Vice President and Chief Commercial Officer
Foot Locker Inc.
Point-counterpoint: An animated face-off between two tech titans
11:20am–11:50am
Javits North, Level 4, Mirakl Stage
What’s the next big thing in tech? Are shopping malls making a comeback? Is blockchain really buzzy? Expect the unexpected as two retail sharks go head-to-head discussing the hottest predictions for the retail industry in 2025.
Jason "Retailgeek" Goldberg
Chief Commerce Strategy Officer
Publicis Groupe
Christine Russo
Founder and Creator
What Just Happened and RCCA
11:30am–12:30pm
11:30am–12:30pmExhibitor Big Ideas
From chaos to control: The ongoing evolution of RFID in retail
11:30am–12:30pm
Expo, Level 3, Expo Stage 3
As retail innovation accelerates, access to precise, real-time data has become more than a competitive edge - it’s essential for success. Join us for an insightful fireside chat with trailblazers from leading global brands as they share how RFID tech ...
Ailen Bilharz
Vice President of North America, iD Cloud
Nedap
Simon Smit
Head of Cross Channel Customer Experience Evolution
On
How robotics is shaping the future of Ulta Beauty's retail supply chain operations
11:30am–12:30pm
Expo, Level 1, Expo Stage 2
Discover how Ulta Beauty, the largest beauty retailer in the U.S., increased productivity and enhanced employee well-being through innovative automation solutions. With the mission to improve efficiency and accuracy in picking operations, Ulta Beauty ...
Vered Tomlak
Senior Director, Marketing Programs
Locus Robotics
Jeff Lammert
Client Executive-Systems Sales
Vargo Solutions
Heather Lane
Vice President, Supply Chain Strategy and Systems
ULTA Beauty
Steve Simmerman
Vice President - Global Alliances
Locus Robotics
Michaels 6 strategies for operational excellence during peak season
11:30am–12:30pm
Expo, Level 1, Expo Stage 1
Does peak season fill your store operations team with dread instead of holiday cheer? Transform that anxiety into your biggest opportunity. See how Michaels, with 1,350+ stores and 40,000 employees, leverages technology from partners like YOOBIC to t ...
Tiffany Reese
Director, Workload & Communications
Michaels Stores, Inc.
Chris Freeman
SVP Store Operations
Michaels Stores, Inc.
The future of AI in retail
11:30am–12:30pm
Expo, Level 3, Expo Stage 4
The future of AI is at the Edge, where data generation is booming. As more data is generated at the Edge, it’s essential to equip our customers and partners with the right solutions to help their businesses thrive. Sustainability, environmental, form ...
Keith Mercier
Vice President, WW Retail & CG Industry
Microsoft
Alan Rabinovich
WW ThinkEdge Business Leader
Lenovo
Mariya Zorotovich
General Manager, Consumer Industries
Intel Corporation
Alan Dang
Strategic Advisor
LAB3
Turning guest checkout from liability to revenue driver
11:30am–12:30pm
Expo, Level 3, Expo Stage 5
Guest checkout is a friction-filled experience that leads to as high an abandon-rate as it does conversions – but consumers prefer it. New accelerated guest checkout experiences transform it into one that speeds shoppers to check out in about two min ...
11:30am–1:30pm
Food & Drink
11:30am–1:30pm
When you need a bite, check out any of these options to fill your belly.
FOOD VOUCHERS
Visit our Food Voucher sponsors at their booths for a FREE food voucher — a $20 value — while supplies last! Use your food voucher at a food truck off the South ...
12:00pm–12:30pm
12:00pm–12:30pmFeatured Session
Appetite for change: How retailers and restaurants are evolving with customer trends
12:00pm–12:30pm
Javits North, Level 4, Mirakl Stage
Join industry leaders for an insightful discussion on emerging consumer trends reshaping the retail and restaurant sectors. This panel will explore how businesses are adapting to changing customer expectations and leveraging technology to stay compet ...
David Wilkinson
CEO
NCR Voyix
Greg Cathey
Senior Vice President, Transformation & Innovation
Walmart
Artificial intelligence and humans: Five ways AI will make retail more personal, not less
12:00pm–12:30pm
Javits North, Level 4, Logicbroker Stage
Some think that artificial intelligence will lead us toward a future of techno-retail, one of bots and algorithms, and agents selling and shopping with nary a human in sight. Others see a future where AI supports and deepens human-to-human interactio ...
Vicki Cantrell
CEO
Vendors in Partnership
David Roth
CEO, The Store – WPP, Chairman BAV
WPP
Mirko Saul
SVP of Innovation
Schwarz Digital GmbH & Co. KG (Lidl)
Shirley Gao
Chief Digital and Information Officer
Pacsun
Suzanne Long
Chief Sustainability and Transformation Officer
Albertsons Companies
Enhancing the Associate & Customer Experiences at Walmart with Store Digitalization
12:00pm–12:30pm
River Pavilion, ReturnPro Stage
Discover how Walmart is leveraging cutting-edge digital shelf systems and labels (DSLs) to enhance the associate and customer experience, as they shop both instore and online. Hear firsthand about the program’s success and Walmart’s vision for expand ...
Philippe Bottine
CEO North America
VusionGroup
Anne Mezzenga
Co-CEO
Omni Talk Retail
Cedric Clark
Executive Vice President, Walmart Stores U.S.
Walmart
12:00pm–1:00pm
Consumer outlook 2025 (registered press and analysts only)
12:00pm–1:00pm
Press office, Level 1, 1C 03
Open to registered press and analysts only.
While factors such as inflation and higher interest rates continued to weigh on consumers’ minds in 2024, shoppers demonstrated they still had the willingness and ability to spend on essential categories a ...
Katherine Cullen
Vice President, Industry and Consumer Insights
National Retail Federation
Kelly Pedersen
Partner, Global Retail Leader
PwC
Timothy Fehr
Chief Operating Officer
Happy Returns, a UPS Company
Rachel Hardy
Director of Consumer Product Marketing
Pinterest
1:00pm–1:30pm
JCPenney teams up with tech leaders to revolutionize the shopping experience
1:00pm–1:30pm
River Pavilion, ReturnPro Stage
JCPenney collaborates with leading industry strategists and tech innovators to outline key changes in the customer journey, driving pivotal shifts in the retail shopping experience. This collaboration focuses on integrating cutting-edge technology an ...
Irfan Butt
Director - Customer Experience Technology
JCPenney
Snack attack
1:00pm–1:30pm
Javits North, Level 5
Re-energize before the afternoon keynote sessions. Connect with colleagues and enjoy a snack and drink.
1:00pm–1:45pm
1:00pm–1:45pmExhibitor Big Ideas
AI simplified: A modern approach to profit-optimized retail planning
1:00pm–1:45pm
Expo, Level 3, Expo Stage 3
Retail is navigating unprecedented challenges amid today’s rapidly shifting technology landscape. The emergence of AI, fluctuating consumer demand, frequent promotions, and the complexities of managing seasonal stock require innovative, data-driven s ...
Brian Kilcourse
Managing Partner
RSR Research LLC
Gurhan Kok
Founder
invent.ai
Jennifer Chaffee
Sr. Manager Merchandising IT
Mattress Firm
Clear vision, seamless execution: The secret behind one retailer's store growth
1:00pm–1:45pm
Expo, Level 1, Expo Stage 1
Since partnering with Zipline in 2019, Warby Parker has more than doubled its store count, scaling from 120 to 270+ locations. Join Melissa Wong, CEO of Zipline, and Warby Parker’s Director of Retail Communications and Training as they discuss how ef ...
Melissa Wong
CEO and Co-founder
Zipline
Sasha Ludwig-Siegel
Director, CX & Retail Communications and Training
Warby Parker
Driving workforce engagement and efficiency – Insights from MattressFirm, FiveBelow, and Coach
1:00pm–1:45pm
Expo, Level 3, Expo Stage 4
Explore how Legion customers Coach, FiveBelow, and Mattress Firm maximize labor efficiency and employee engagement simultaneously through intelligent, automated, and employee-centric workforce management. Discover how they empower their frontline tea ...
Sanish Mondkar
Founder and CEO
Legion Technologies
Robyn Martin
Senior Director of Store Operations
Mattress Firm
Deepak Chandak
Sr. Director, Product Management
Tapestry, Inc.
Elevate your data strategy in an ever-evolving market
1:00pm–1:45pm
Expo, Level 3, Expo Stage 5
In this executive panel, we will explore how successful retailers around the globe are setting their data foundation and driving business growth through innovative use cases. Attendees will hear examples from leading retailers that have leveraged Sno ...
Paul Bucalo
Sr. Director Digital & Marketing Engineering
Dollar General
Mike Doll
VP of Data
Guitar Center
Leslie Lorenz
Industry Principal, Retail
Snowflake
Enhancing customer experiences through digital innovation at America’s department store
1:00pm–1:45pm
Expo, Level 1, Expo Stage 2
It's not a surprise that the line between in-person and digital experiences has become increasingly blurred. In a retail environment where 86% of consumers frequently switch between shopping channels, the necessity for a robust omnichannel strategy h ...
Rahul Sanghoi
Vice President Supply Chain and Merchandising Technology
Macy's
Sushant Warikoo
SVP & Business Unit Head Retail
Cognizant
1:30pm–2:00pm
The future of fashion: Innovation and impact with Rent the Runway
1:30pm–2:00pm
Javits North, Level 5, SAP Theatre
Join Jennifer Hyman, Co-founder and CEO of Rent the Runway, for a candid fireside chat exploring the company’s disruptive path in the fashion industry. Jennifer will share her experiences in building a company that transformed how consumers approach ...
Jennifer Hyman
CEO and Co-Founder
Rent the Runway
Hope King
Former Senior Reporter
Axios
2:00pm–2:30pm
Building a lifestyle brand: Pacsun’s vision for the next generation
2:00pm–2:30pm
Javits North, Level 5, SAP Theatre
Join Brie Olson, CEO of Pacsun, for an engaging fireside chat about leading a lifestyle brand that resonates with youth culture. Brie will discuss how Pacsun stays ahead of trends, curating a brand experience that blends fashion, community and social ...
Melissa Repko
Retail and Consumer Reporter
CNBC
Brieane Olson
CEO
Pacsun
2:00pm–2:30pmExhibitor Big Ideas
Digital transformation boosts sales 30% for leading menswear brand
2:00pm–2:30pm
Expo, Level 3, Expo Stage 4
Psycho Bunny was growing. But their tech stack couldn’t keep up. It was time for a change. They chose to do a full digital transformation, replacing their order management system (Fluent Order Management), warehouse management system, commerce (Shopi ...
Jamie Cairns
Chief Strategy Officer
Fluent Commerce
Nicola Kinsella
SVP Global Marketing
Fluent Commerce
Jean-Aymeri de Magistris
Vice President of IT, Data & Analytics & PMO
Psycho Bunny
Know your customers like never before: Harnessing computer vision for in-store intelligence
2:00pm–2:30pm
Expo, Level 1, Expo Stage 2
Join Bjoern Petersen, CEO of StrataVision, as he discusses the challenges retailers face in truly understanding their customers' behaviors and decisions in physical stores. In this session, Bjoern will be joined by retail executives to explore the ne ...
Revolutionizing retail with video AI: How cutting-edge insights drive success in brick-and-mortar stores
2:00pm–2:30pm
Expo, Level 1, Expo Stage 1
In this 30-minute session at NRF 2025, hear from Dragonfruit AI and a leading retail partner on how video AI is transforming in-store operations. Discover actionable insights on boosting customer experience, improving loss prevention, and optimizing ...
Jesse Michael
Senior Vice President, Digital Solutions
JLL
Jacqueline Hernandez
CEO & Founder
New Majority Ready LLC
The roadmap to analytics-enabled retail planning
2:00pm–2:30pm
Expo, Level 3, Expo Stage 3
Join us for a dynamic 30-minute fireside chat featuring a leading retailer as they share their insights on analytics-enabled retail planning. Discover how data-driven strategies are transforming assortment and commercial planning, enhancing customer ...
EJ Tavella
SVP, Supply Chain Planning
Anaplan
Lindsay DiPietro
Senior Director of Retail Product Management, Supply Chain Applications
Anaplan
Simplifying store ops: From data overload to real results with Quorso & Tractor Supply Company
2:00pm–2:30pm
River Pavilion, ReturnPro Stage
The session will explore the current state of store operations and the overload that store leaders face in terms of reports, emails, and dashboards. Recent findings from work with world leading retailers indicate that store managers receive more than ...
Julian Mills
CEO & Co-Founder
Quorso
Michael Diedrich
Vice President, Store Productivity
Tractor Supply Company
2:30pm–3:00pm
Global retail trends: Why the human touch is key to leveraging the full potential of AI
2:30pm–3:00pm
Javits North, Level 5, SAP Theatre
While AI tools are now essential to business success, they don’t tell the whole story. Business futurist Kate Ancketill, CEO of GDR Creative Intelligence, will explore how retailers are perfectly positioned to deliver convergence between technology a ...
Kate Ancketill
CEO and Founder
GDR Creative Intelligence
2:45pm–3:15pm
2:45pm–3:15pmExhibitor Big Ideas
Accelerating revenue growth with secure, frictionless login experiences
2:45pm–3:15pm
Expo, Level 3, Expo Stage 3
Complicated registration and login flows are a top reason for cart abandonment. But what if there was a way to streamline these processes without compromising data security? And what if logins could capture zero-party customer data to provide hyper-p ...
Shiv Ramji
President, Customer Identity Cloud
Okta
Joe Frisk
Vice President and Chief Information Security Officer (CISO)
Dine Brands Global
Gain an edge by adding 5G flexibility to your retail tech shopping list
2:45pm–3:15pm
Expo, Level 3, Expo Stage 5
Want to ensure your new store locations are up and running on Day 1, and then every day after that? What about hearing how retailers are leveraging cellular connectivity to improve customer engagement and enhance operation efficiency? Join this ...
Taming the storm: Leveraging AI and weather analytics to transform challenging weather into surging sales
2:45pm–3:15pm
Expo, Level 3, Expo Stage 4
Beyond the economy, weather stands as the second most influential factor shaping consumer behavior, impacting everything from dining preferences to purchasing habits. In fact, weather has a significant impact on up to $1 trillion in global retail spe ...
Mark Gibbas
Head of B2B Analytics Solutions & Services
Pelmorex
Andrew Moore
Director, Digital
Service Inspired Restaurants (SIR Corp)
Celeste Mussio
Head of Global Sales, Weather Insights
Pelmorex
The supply chain revolution: Can your organization succeed in the age of AI?
2:45pm–3:15pm
Expo, Level 1, Expo Stage 2
In today’s rapidly shifting retail landscape, AI and connected data are the driving forces behind a revolutionary shift in supply chain management. As retailers face increasing pressure to stay competitive and drive value and efficiency, the ability ...
Nik Haggerty
Head of Retail, Supply Chain & ERP Technology
Chalhoub Group
Rob Bogan
Chief Technology Officer
DXL Group
Andrea Morgan-Vandome
SVP, Chief Innovation Officer
Blue Yonder
5:30pm–7:30pm
Retail store tour
5:30pm–7:30pm
Meet at specified location
Separate registration and additional fee required. Retailers only.
Retail Store Tours can be purchased when you register for NRF 2025 or through the dashboard (see Add-on Experiences) after registration has been completed.
Retail Store Tours are ...