Rick Zhen

VP of Lingyang

Alibaba Cloud

Rick Zhen oversees the Business Growth and Customer Success divisions of Lingyang Intelligent Technology Co., Ltd. As the SaaS arm of Alibaba Cloud, Lingyang offers enterprise software suite in digital marketing, customer care & business analytics. Prior to joining Alibaba Group, Rick had 15 years of international management consulting experience across Europe, Southeast Asia, Middle East & Africa.

Speaking in:

Sunday

January 12

2:00 pm–3:00 pm

Expo, Level 1, Expo Stage 1

Navigating Asia’s retail evolution: Harnessing AI for innovation and growth

Discover how AI is a game changer in Asia’s fast-evolving retail market. In this session, we will delve into the emerging trends shaping the retail landscape in China and across the broader Asia region, with a particular emphasis on the transformative role of AI in consumer engagement and growth acceleration. Join industry leaders and experts as they share actionable insights and success… Read more