Mark Ibbotson

Former EVP Central Operations Walmart & Senior Advisor McKinsey

McKinsey

Mark Ibbotson is a Senior Advisor of McKinsey and has been an Executive Vice President of Central Operations - Walmart U.S. Mr. Ibbotson's responsibilities in Central Ops include innovation, process improvement, associate communication, online grocery pickup, fresh operations, contact centers, activity management and asset protection & safety. Prior to joining Walmart, he was the COO for Asda.

Speaking in:

Sunday

January 12

3:15 pm–3:45 pm

Expo, Level 1, Expo Stage 2

Insights from retail’s front-line experts: AI’s cycle from promise to proceeds

Join Everseen for an engaging rapid-fire exchange featuring a panel of grocery, mass merchant, and QSR operators. Hear from these industry leaders about how they’ve tapped AI's transformative potential in asset protection, operations, and customer experience. This discussion will go beyond the hype to address the practical realities of implementing AI in retail, drawing on the panelist's diverse… Read more