Foodservice Tech Stage

Friday
May 30
12:57 pm–12:57 pm
Level 1, Special Events Hall, Foodservice Tech Stage

Foodservice innovation: Opportunities in retail

Technology is revolutionizing the foodservice experience within the retail sector, from AI-powered ordering systems and automation to advanced kitchen tools and data-driven insights. Operators are leveraging digital solutions to improve efficiency, personalize customer experiences, and stay ahead in an increasingly competitive market. In this session, our speakers will explore how traditionally foodservice-focused innovations are transforming operations and driving growth across industries and verticals.
Friday
May 30
12:57 pm–12:57 pm
Level 1, Special Events Hall, Foodservice Tech Stage

Powering next-gen commerce through payments and checkout data

This session will explore how payments and checkout data can be harnessed to generate strategic insights, streamline operations, and enhance customer experiences. By examining key use cases and emerging trends, it will highlight the role of data in driving growth and shaping the future of digital commerce.
Friday
May 30
12:57 pm–12:57 pm
Level 1, Special Events Hall, Foodservice Tech Stage

From appetites to insights - How AI is mapping the entire customer journey

Understanding customer behavior is the key to success in today's retail and food service landscape. Join us as we discuss AI’s ability to decode the in-store customer journey, anticipate customer needs, improve loyalty, and gain valuable market intelligence utilizing first-party and emerging datasets.
Friday
May 30
12:57 pm–12:57 pm
Level 1, Special Events Hall, Foodservice Tech Stage

Transforming errands into experiences: How retailers are modernizing with foodservice

Retail isn’t just retail anymore. Customer expectations are evolving, with demands for more variety, more convenience, and more surprise and delight moments pushing the industry in exciting new directions. While this change presents big opportunities for retailers to expand, it also raises the question: How do you adapt to changing service models and introduce hybrid offerings without adding massive complexity?
Friday
May 30
12:57 pm–12:57 pm
Level 1, Special Events Hall, Foodservice Tech Stage

Food safety guaranteed: Unveiling the technology solution for FSMA204 and beyond

Think Food Safety and Traceability compliance is complicated? It is only going to get more complex as product recalls increase, supplier data is challenged, and store execution challenges persist. Think one solution cannot solve for the total challenge? Think Again.

Friday
May 30
12:57 pm–12:57 pm
Level 1, Special Events Hall, Foodservice Tech Stage

The evolution of foodservice: A session with Peter Hall, President of Away From Home at Kraft Heinz, and Dennis Hogan, CEO of Foodbuy & Compass Group Education

A discussion between one of the biggest food brands and one of the biggest foodservice companies to spotlight the role of foodservice as a key growth driver and innovation engine for organizations and the broader industry – from consumer insights to partnerships to channel expansion, and more.
Friday
May 30
12:57 pm–12:57 pm
Level 1, Special Events Hall, Foodservice Tech Stage

Jack in the Box's vision for the restaurant of the future

Self-serve kiosks, personalized loyalty programs, digital menu boards, robotic fry stations: Jack in the Box is redefining employee efficiency and customer engagement in the quick-service restaurant industry.

Join CTO Doug Cook as he shares how the company’s bold vision for shaping a smarter, more customer-centric QSR experience, and hear how Comcast Business is helping power this transformation.

Friday
May 30
12:57 pm–12:57 pm
Level 1, Special Events Hall, Foodservice Tech Stage

Modernizing a legacy brand through retail marketing technology: How Del Monte Foods and Instacart leveraged innovation to engage and drive growth with younger consumers

Jamie Decker, VP Omni Activation of Del Monte Foods, and Ryan Garvey, Head of Midmarket Sales at Instacart, will explore how marketing and retail innovation is reshaping the way they market to Millennial and Gen Z audiences. As the leader in the Packaged Vegetables and Fruits categories and a household name for generations, Del Monte Foods will provide an inside look at how CPG companies can remain competitive in partnership with Instacart’s technology and innovation to offer solutions for retailers, brands, and shoppers.