Eleanor Preston

Regional Vice President, Retail

Twilio

Eleanor Preston is the North America Director of Retail Sales For Twilio. Before joining the Communications Platform division, she was a part of the Twilio Segment CDP team supporting companies as they transformed their customer engagement strategy. Eleanor has spent 12 years selling martech, data analytics, and engagement solutions to innovative retailers across NAMER. She currently lives in Denver, CO.

Speaking in:

Monday

January 13

1:00 pm–1:30 pm

River Pavilion, ReturnPro Stage

How Aritzia uses Twilio to overcome customer engagement complexities of global retail marketing

The challenges associated with meeting modern retail customer’s expectations are widespread. Whether it’s giving customer facing teams timely context at their fingertips, meeting customers on their preferred communication channels, or adhering to the various compliance requirements across the world, retailers have a lot to navigate in order to create an integrated and personal customer experience… Read more