Ali Niazi

MEA Customer Transformation Leader - Retail

IBM

A dynamic leader with over 20 years of experience in technology-led business transformations, Ali excels in driving enterprise-level programs for measurable gains. Specializing in complex systems integration and customer experience transformation, he has successfully led projects across APAC, Europe, and the Middle East & Africa. As a trusted advisor in the retail industry, Ali is adept at leveraging emerging technologies to help clients thrive in rapidly changing business landscapes.

Speaking in:

Sunday

January 12

1:00 pm–1:30 pm

Expo, Level 3, Expo Stage 4

Reimagining retail with AI

In the highly competitive and complex environment of retail, AI is changing the game. To ensure true success, retailers need to deploy AI with speed, scale, choice and trust. In this session, you'll learn how one organization has adopted a visionary approach and will share their experience bringing it to life across their brand and business groups, while building lifetime customers and driving… Read more