Jessica
Gale
EVP, Chief Customer Officer
Harry Rosen
Jessica is an Executive with over fifteen years of expertise in strategy, digital technology, eCommerce, and marketing. Currently heading Marketing, Customer Experience, Customer Care, and Customer Insights at Harry Rosen, she focuses on building exceptional customer experiences and outcomes. Previously, she has held leadership roles at League, Payless Shoesource, and Holt Renfrew, where she spearheaded digital transformations and omnichannel growth. A Columbia Business School MBA graduate, Jessica is passionate about leading high performing teams that leverage technology to streamline operations, deliver seamless customer experiences, and create business value.