Customer Engagement

MJV is a global consulting firm that has been empowering retail and consumer goods leaders to achieve sustainable growth and exceptional customer experiences for over 20 years. We specialize in drivi ...

Vibes creates personal and revenue-driving mobile engagement between consumers and the brands they love. Industry leaders like Kohl's, The Children's Place and Polo Ralph Lauren use Vibes to activate ...

<p class="p1" helvetica="" style="margin: 0px; font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 13px; line-height: normal; font-family: "><span style="font-family: -apple-system, system-ui, " system-ui",="" "segoe="" ui",="" roboto,="" "helvetica="" neue",="" "fira="" sans",="" ubuntu,="" oxygen,="" "oxygen="" cantarell,="" "droid="" "apple="" color="" emoji",="" ui="" symbol",="" "lucida="" grande",="" helvetica,="" arial,="" sans-serif;="" font-size:="" 14px;="" white-space:="" pre-line;="" background-color:="" rgb(255,="" 255,="" 255);"=""><span activating="" and="" apis="" at="" brands="" build="" by="" can="" channels="" combining="" communication="" customer="" customers="" data="" data-sheets-userformat="{" data-sheets-value="{" delivering="" email.="" engagement="" expectations="" first="" flexible="" for="" interactions="" is="" lasting="" leading="" like="" of="" on="" party="" personalized="" platform="" power="" provides="" reach="" reliable="" retail="" s="" satisfy="" scale.="" seamless="" style="font-size: 10pt; font-family: Arial;" terms="" the="" their="" to="" twilio="" unifying="" with="" you="">Twilio is the world’s leading Retail Customer Engagement Platform, combining the power of real-time, first party data with reliable communication channels like voice, messaging, and email. With Twilio, brands can build seamless retail experiences, by unifying and activating customer data and delivering personalized interactions at scale. Twilio provides the flexible platform and APIs for you to reach customers on their terms to satisfy expectations and build trusted, lasting relationships.</span></p>

Session AI is the pioneer of in-session marketing, the critical capability online retailers need to convert site visitors in a privacy-first world. Using patented artificial intelligence, Session AI p ...

Bizrate Insights empowers businesses with actionable consumer feedback and data-driven insights to enhance customer experiences and drive growth. Through our advanced survey solutions and real-time a ...

Emperia develops immersive virtual stores and galleries for the fashion, retail and art sectors, boosting sales, customer engagement and brand perception. We are building e-commerce’s new technolo ...

As a global leader in enterprise applications and business AI, SAP (NYSE:SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their be ...

Powered by AI, StoryTap makes Customer UGC Video Easy, at scale in any language.

Odicci is SaaS platform for Gamification, empowering retailers, grocers, fashion and beauty brands, to better acquire, engage and retain customers. Book a demo: https://odicci.com/meet-us-at-nrf-20 ...

Emova is the 1st Virtual Try-on (VTO) solution based on your digital realitic twin for Luxury and Fashion brands to try on online products such as Jewelry, cosmetics, glasses, watchmaking, accessories ...

Immersive Experiences Company Product Catalogue: 1. Humanized AI Ambassador (Kiksy.live) 2. Lip Sync 3. Digital Twins Kiksy is a hyper-realistic Human digital twin, powered by GenAI, replacing huma ...

Zinrelo is an enterprise-grade, SaaS-based loyalty platform that helps brands launch holistic rewards programs. Zinrelo combines technology with deep data analytics and ongoing strategy consultation t ...

Modern Postcard helps retail businesses like yours generate new leads, attract loyal customers, and boost repeat business through smarter, results-driven direct marketing. Whether you want to grow you ...

Through Eagle Eye AIR, our best-in-class loyalty and promotions omnichannel SaaS platform, we enable companies to connect all aspects of the customer journey in real time, unlocking the capability to ...

Booxi transforms customer interactions into unforgettable experiences. As a leading appointment scheduling and event management solution, Booxi is trusted by brands like Dior, Clarins, Sephora, and De ...

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: ...

Windfall is a people intelligence and AI company that gives marketing, sales, and analytics teams actionable insights. By democratizing access to people data, organizations can intelligently prioritiz ...

C2C (Context to Call) is a cutting-edge, context-aware communication platform designed specifically for e-commerce businesses. It allows customers to reach businesses effortlessly through embedded cal ...

White Label Loyalty is a fully customizable loyalty platform designed to adapt to your customers’ actions right out of the box—providing a simple solution for complex needs. Our platform helps you un ...

Sitecore is a global leader of end-to-end digital experience software. Unifying data, content, commerce, and experiences, our SaaS-enabled, composable platform empowers brands like L’Oréal, Micros ...

We help brands enhance their loyalty programs, memberships, and promotions by creating seamless connections between customers, products, and experiences. Our solution enables businesses to engage cust ...

Imagine shoppers in your stores able to get expert help when they need it most. Intuitive touchscreens placed throughout the store connect shoppers with centrally located sales associates for personal ...

Dragonfruit AI is the enterprise Video AI company transforming how retail businesses optimize operations, enhance safety, and uncover deep insights into their customer journeys. We’re not just another ...

The Intelligent Store The Intelligent Store blends physical retail with digital technologies to create a seamless and personalized shopping experience, while also enabling retailers to optimize o ...

Salesfloor is a customer engagement platform designed to drive more conversations & recommendations, and more sales and loyalty. It is the only platform on the market that unifies virtual shopping ...

ID.me’s Group Verification platform enables brands to recognize, honor, and deliver exclusive group discounts to affinity groups such as the military, first responders, nurses, teachers, and stude ...

Transform Your Promotions with XCCommerce Join leading North American retailers like Victoria’s Secret, Ulta Beauty, L.L. Bean, Metro Grocers, Bath & Body Works, and Skecher’s in leveraging the XCCom ...

Spacewise is a dynamic online platform for discovering and booking in-store retail media opportunities. SIMPLIFY IN-STORE ACTIVATIONS - Digitize your inventory of store media - Easily market opport ...

For over 25 years Pangea has been a leading provider of customized in-store messaging solutions to the grocery, wholesale, and retail industries. Through a best-in-class SaaS management platform, expe ...

Loyalty Management and Marketing Automation Platform An intuitive, all-in-one, no-code customer retention platform that is easy to use and tailored to retail needs! Automating marketing communication ...

AfterShip is a customer experience platform that sparks loyalty and engagement for global eCommerce brands and retailers. Its holistic solutions enhance and automate each customer journey stage, inclu ...

Pricer is a leading shelf edge automation and communications company, with solutions based on Electronic Shelf Labels (ESL) and unique infrared technology for real-time communication. Headquartered in ...

Flybuy by Radius Networks is the only omnichannel location platform leveraging AI-powered technology to optimize the customer experience for pickup, delivery, drive-thru, dine-in, and loyalty programs ...

For over 15 years, Retail TouchPoints has been retailers' go-to source for news, educational content and ideas for optimizing the customer experience across all channels. We provide retailers with the ...

At OptiSigns, we’re passionate about leading the next wave of “physical/digital experiences,” helping businesses unlock the full potential of digital signage. Delivering interactive functions utilizi ...

BuyBox is a SaaS solution provider that allows brands to manage from A-Z their gift card program. Our approach is always customer-centric, in order to deliver the best technical solutions to effectiv ...

Tutch is a forward-thinking tech company now in the US, led by a team with deep expertise in retail. We are the platform powering the store of the future with ease of integration, smart and personaliz ...

ALPHA is an intelligent retail clienteling platform that puts the most relevant client and product insights directly in the hands of sales teams. It bundles data-driven insights with intuitive tools t ...

Bazaarvoice is reshaping how brands and retailers connect with consumers by putting the consumer voice first. With an end-to-end, commerce-empowered omni-channel content solutions and analytics plat ...

Coveo is an AI platform that powers product discovery for retailers worldwide with predictive search, tailored recommendations, and real-time personalization. Coveo uniquely stacks and orchestrates mu ...

Due North creates refrigerated retail merchandising solutions that maximize our customers’ success. Beverages, ice cream and frozen desserts, fresh and prepared foods, pet food, and so much more are s ...

For 30 years LOC Software has been the All-In-One software solution for Independent Grocers. LOC Software Delivers a full back office and point of sale suite built with strong foundational standards, ...

Kore.ai is a recognized global leader in enterprise AI technology providing conversational and generative AI technology that helps organizations deliver extraordinary experiences for their customer ...

Annex Cloud is the worldwide leader in technology that transforms customer loyalty experiences for global enterprises. Powered by the comprehensive, agile and scalable Loyalty Experience Platform™, An ...

A smart AI powered mirror for virtual-try-on. Try on cloths without taking off. It offers the fun of virtual fitting, the advantages of online e-commerce and the experience of in-store shopping.

Gumband is powering the future of experiential marketing. We're an award-winning marketing platform that powers and measures interactive spaces and activations. Our innovative technology lets brands ...

ATEC IOT specializes in Electronic Smart Labels and is committed to continuous improvement and development. The company provides IT services and specialized wireless communication technology solutio ...

ergo is a customer acquisition and pricing personalization tool, redefining how businesses and customers connect in the eCommerce space. With ergo, your company can facilitate marketing campaigns and ...

Brevo is the leading customer relationship management (CRM) suite designed to efficiently build meaningful customer relationships at scale in a fast changing digital world. With Brevo, businesses have ...

Sophelle helps retailers and brands create compelling customer experiences in-store, online, and throughout the customer journey. Committed to client success and satisfaction, Sophelle generates measu ...

MMP is a trusted leader in training and communication technology for global retailers. With over 25 years of experience, our solutions have been driving sales and customer satisfaction for renowne ...

Wanzl North America is the leading manufacturer of shopping carts in North America, and B2B solution provider for Retailers. Wanzl solutions enhance shopper’s experience through superior design, innov ...

eStreamly is a video commerce platform that enables brands and retailers to create shoppable videos and host live shopping events across multiple channels, including websites, social media, SMS, and e ...

Freshworks delivers modern, AI-powered customer and employee-service solutions that increase efficiency and improve engagement for companies of all sizes. More than 67,000 customers around the world c ...

Staff Start is a staff-centric platform that enables retail employees to create authentic Employee-Generated Content (EGC), driving customer loyalty, in-store engagement, and omnichannel sales. Our so ...

Redpoint helps innovative companies ignite the full potential of data to drive superior customer experiences across the enterprise. The Redpoint CDP creates the most complete, timely and accurate unif ...

Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide – from small independent shops t ...

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost, and optimize customer experience in an unprecede ...

Insider— a single platform for building individualized, omnichannel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with a ...

Buxton is a leading provider of retail consumer omnichannel analytics, helping businesses make smarter, data-driven decisions. With advanced conversion tracking and enrichment technology, powerful pre ...

Business France contributes to the development and success of French and foreign businesses wishing to expand abroad by supporting them throughout the lifetime of their projects, and is driven by an ...

Last Yard is an in-store experience platform empowering retailers on their digital transformation and automation journey.  Unlike other solutions, Last Yard's data, software, and hardware agnostic ...

Uberall is a multi-location marketing platform that enhances brand visibility and engagement when customers search the world around them. The platform provides a comprehensive suite of tools to manage ...

Beeats is a marketing company specializing in optimizing space design and digital solutions for your stores. We enhance the brand experience in the retail market, the most powerful consumer touchpoin ...

Gennoctua is more than a home decor tool—it’s a versatile AI platform offering three core solutions: gen AI based home decor visualization, product manual video tutorials, and real-time, computer visi ...

Machyna, Inc. provides AI-driven shopping and checkout solutions to retailers.  Our mission is to empower retailers to greatly enrich customer's shopping experience while increasing profits and operat ...

Obsess is the leading experiential e-commerce platform that enables brands and retailers to create immersive, branded, discovery-driven virtual stores on their websites. The mission of the company is ...

VusionGroup is a fast-growing retail tech company, listed in Euronext Paris stock exchange, with revenues over €850 million. The company is the world leader in smart digital labels and IOT solutions f ...

EnsembleIQ is the premier resource of actionable insights and connections powering business growth throughout the path to purchase. We help retail, technology, consumer goods, healthcare and hospitali ...

TransactionTree transforms retail transactions into engaging customer experiences through digital solutions. Their platform digitizes receipts, delivering them via email or SMS, which not only reduces ...

Sagarmatha transforms retail with personalized experiences and strategic decision support. Our Machine Learning solutions enhance global retailers' effectiveness, increasing sales by up to 17%. Po ...

Cloudinary is the image and video technology platform that enables the world’s most engaging brands to deliver transformative visual experiences at global scale. More than 1.5 million users and 10,000 ...

In an era where AI is reshaping retail, Digital Wave Technology's ONE™ Platform has emerged as a breakthrough solution, empowering retailers with unmatched agility, intelligence, and insight. Most ret ...

Wayvee Analytics is a retail tech company offering the latest advancements in emotion recognition, evaluating Customer Satisfaction (C-SAT) and engagement in real-time within brick-and-mortar stores. ...

Pointr is the leader in digital maps and blue-dot location technology for retailers. Pointr’s platform revolutionizes how retailers implement and manage store maps. AI-powered indoor mapping a ...

Rockbot is the leading media platform that enables companies to bring their brand to life through their digital in-location experiences. The only platform designed with your business's unique needs in ...

Firework is the world’s leading video commerce and engagement platform built for brands. Leveraging interactive short video, livestream shopping, digital showroom, and game-changing one-to-one live sh ...

RECLAIM YOUR CART. Our mission at TRAC, is to help retailers save carts, time and money by significantly decreasing shopping cart loss, provide real-time data, and increase customer satisfaction. T ...

Amperity helps brands grow by unifying their customer data. Using first-party data, Amperity creates complete customer profiles that improve acquisition, retention, personalization, and privacy compli ...

Pairzon is an AI marketing platform that utilizes in-store and online transactional data creating precise targeting and multiplies Return on Ad Spend. By linking, tracking, and converting this data, P ...

Graffiti empowers retailers to turn in-store traffic into revenue through cutting-edge retail media and personalized shopping experiences. Our solution combines AI-driven customer insights with target ...

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they c ...

BIG Digital transforms physical retail, event and brand activation environments into immersive experiences that drive revenue, data, and consumer engagement. Our outdoor and indoor grade interactive k ...

Podium is your all-in-one AI-powered lead management and communication platform used by more than 100,000 businesses to acquire and convert new customers. At the forefront of our innovation is our AI ...

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM), enabling organizations to build and deliver world-class product experiences across every custom ...

Tillster is the global leader in digital ordering solutions and services. Tillster’s modular platform drives revenue, streamlines operations, and enhances guest engagement. Whether you are consideri ...

As the leading experts in enterprise social proof messaging, Taggstar helps retailers and brands deliver more dynamic and engaging shopping experiences, build customer trust and increase online conver ...

Appriss Retail is the data science company transforming commerce interactions by reducing fraud, driving efficiency, and maximizing profitability for ecommerce and omnichannel retailers. With more tha ...

Playably turns passive shopping into active engagement by transforming retail experiences into interactive, branded games. Think Wordle, but designed to drive customer interaction, foster loyalty, and ...

Using AI, Kahoona enables hyper-personalization in a cookieless world, allowing brands and online retailers to turn the 96% of website visitors who remain unidentified into high-intent buyers. After a ...

The Duel Brand Advocacy Platform enables brands to mobilize and manage entire communities of social affiliates, content creators and micro-influencers to acquire customers and drive revenue at scale. ...

Marigold is a global martech leader focused on delivering relationship marketing solutions that support the entire customer lifecycle and make it easy for brands to create long-term relationships, bui ...

Talkdesk, Inc., a global provider of generative AI-powered customer experience technology that serves enterprises of all size, is leading the charge to rid the world of bad customer experience. Talkd ...

Empowering Retail Transformation RCP is an innovative retail management consulting firm dedicated to providing superior service and enduring value to its clients. RCP offers the comprehensive capab ...

Waitwhile is the premier cloud-based platform empowering retailers to elevate customer experiences with seamless waitlist management, easy appointment scheduling, and smart automation and communicatio ...

Imagine the possibilities if in-store customer experiences could be personalized individually and at scale, just like e-commerce. Engaging with every shopper like the neighborhood corner store, re ...

Radar: Radar (https://radar.com) is the all-in-one geolocation platform. Companies like DICK’S Sporting Goods, Panera, T-Mobile, and Zillow use Radar's geofencing SDKs and maps APIs to power location- ...

We’re a boutique brick + mortar agency... part art and part science, yet ALL service! We design, engineer, fabricate and scale Instore Digital Merchandising Programs, Experiential Retail Environments ...

Transform social media into a powerful revenue channel. ChatLabs uses AI-driven hyper-personalization to captivate audiences and boost engagement and conversion. Discover how brands like Tiffany & Co. ...

Mapp Marketing Cloud combines marketing automation and digital analytics capabilities, powered with artificial intelligence, to help businesses extract actionable customer insights from multiple digit ...

An AI personalization platform for physical spaces, leveraging Gen AI to deliver uniquely tailored, high-converting experiences across various touchpoints. We’re helping brands understand shopper beha ...

About Instacart Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,400

At Outform, our guiding philosophy is Dare To Innovate. Outform specializes in creating tangible consumer engagements that elevate, connect and humanize brand experiences. We unite leading experts in ...

Gravotech, now part of Brady Corporation is the world’s leading manufacturer of engraving, marking and cutting solutions, offering a full range of equipment, products and services: rotary engraving ma ...

r-pac, with over 30 years as a recognized global leader, continues to excel in delivering cutting-edge solutions for branded trim and packaging. Our dedication to innovation has positioned us as an in ...

Hughes provides tailored managed services and smart connectivity for the new world of retail. Our fully-managed networking and digital signage and cloud-enabled employee communication and training sol ...

Avataar is revolutionizing the way consumers shop and browse with the power of spatial storytelling (e.g., spatial videos, 3D experiences, etc.), moving into a new era of visual discovery by enabl ...

Discover EVERYANGLE Vision AI: Revolutionizing Retail Through Precision Analytics At EVERYANGLE, we’re empowering retailers to navigate today’s complex landscape with confidence and clarity. Our Visi ...

StoryStream is the leading AI Social Shopping Platform for e-commerce. We help global brands and retailers create more authentic and exciting ways to discover products and shop on their websites thr ...

Empowering physical spaces with data intelligence Flame is an advanced analytics platform for physical spaces that combines video and a broad range of data with AI to enhance decision-making and o ...

For the last quarter century, ThinkSIGN been the premier designer and manufacturer of the best LED signage solutions you’ll find anywhere. You’ll see it clearly in the perfect pairing of our superior ...

Leaders in Delivery Orchestration and Post-Purchase Experiences Same-Day Delivery | Post Purchase | Curbside | In-Store Pick-up | Shipping | Returns | Fleet | Big & Bulky Delivery Solutions ...

Close the gap between physical and virtual retail by empowering store teams to deliver exceptional customer experiences. Our award winning all-in-one Retail Super-App is designed to increase customer ...

The go-to resource for those innovating with LED lighting. From concept to creation, we bring your unique lighting ideas to light. Let us deliver exceptional value to your project by delivering your u ...

Mastercard Data & Services encompasses Mastercard's offerings beyond the transaction. We deliver the technology and data capabilities to help retailers innovate, grow, and stay ahead of the compet ...

transaction value increaser

Yocuda (Your Customer Data) is the market leader in sustainable and dynamic digital receipts that enable retailers to identify and engage all their in-store customers. The solution boosts post-purchas ...

La Vitre brings closeness anywhere in the world! The right people, to the right place. Used by teams, speakers, hospitality, training, events, retail... for now. Today, the means of communica ...

GenAI Embed is an all-in-one AI solution designed for the evolving needs of retail and eCommerce. By combining advanced tools like Lexiconne for semantic search, Palette for personalized recommendatio ...

Loyalty Builders provides a suite of precise, accurate, very affordable metrics predicting purchases and loyalty of every individual retail customer, regardless of their engagement history. AI-driven ...

i3 International is a 35-year-old, privately held, award-winning Ai surveillance software company. Its family culture drives it to build affordable, integrated Ai solutions through data collection, a ...

Acoustic is a global marketing and customer engagement provider delivering solutions that give brands a deeper understanding of their customers and the ability to act in the moments that matter. Our m ...

Treasure Data empowers the world’s largest and most innovative companies to drive connected customer experiences that increase revenue and reduce costs. Built on a big data foundation of trust and sca ...

Stibo Systems is a leading SaaS Master Data Management provider, serving hundreds of companies in different retail and consumer industries such as grocery, apparel, home improvement/DIY, hardlines, he ...

Cimulate is a Generative AI technology company building the first Customer Generative Pre-Trained Transformer (Customer-GPT).  Founded by two experienced entrepreneurs, Cimulate is changing how the cu ...

Backed by over a decade of photo-printing & omnichannel experience, Picta drives business growth with cutting-edge technology and effortless scalability. In today’s rapidly evolving retail landscape, ...

Hightouch is the leading Composable CDP that empowers companies to activate their data warehouse to power personalized marketing and business operations. Trusted by leading organizations like PetSmart ...

Foodback is a game-changing feedback and analytics platform for the retail and foodservice industries. We empower businesses to capture real-time customer insights, streamline operations, and fuel gro ...

TruRating helps retailers hear from 80%+ of their customers in-the-moment by alternating survey questions at checkout. TruRating then combines payment-validated responses with transactional data, givi ...

Resource Label Group has years of global expertise in packaging and implementation of RFID/NFC for the retail and consumer packaged goods industries. Our smart products team supports a range of RFID ...

DeeSign is #1 in Retail Backlit LED Displays. Our Displays are the #1 catalyst for driving in-store sales--proven to drive a 30% increase in foot traffic revenue. The brightest most impactful visual ...

Founded in 2017, Whale is revolutionizing retail solutions to drive business growth. We take businesses far beyond retail analytics with an ecosystem of marketing and operations tools that enable busi ...

Is your POS system designed for your industry? Celerant offers a downloadable and software as a service (SaaS) POS solution complete with the features retailers need, industry-specific integrations, a ...

Cloud4Wi empowers retailers to unlock the full potential of their physical stores. Our cloud-based platform enables retailers to accelerate data gathering on customers visiting their locations and c ...

AI Solutions for Transforming Retail and Shopping. MTLAB is an innovative technology company dedicated to redefining the shopping experience through advanced AI solutions. At the core is DAVE, an AI- ...

Hyper-Focus on One-to-One, Consultative Sales How it’s different: Getbee specializes in one-to-one live video shopping with a strong focus on high-value, consultative selling, which aligns perfectly ...

Aura Vision is a new in-store analytics solution that helps enterprise retailers like Decathlon, Sports Direct & Adidas drive sales conversion and productivity in their stores. We're replacing traditi ...

Retano is a retail-tech vendor of data-driven solutions for end-to-end process management. Their efficiency is proven by over 300 successful implementations with local market leaders in both Europe an ...

Opterus’ OPSCENTER provides a singular unified modular solution that manages and encompasses all retail operational requirements with precision. OPSCENTER’s 12 modules, all available for seamless dep ...

Narvar pioneered how brands engage with consumers beyond the “buy” button through branded order tracking, delivery notifications, returns, and exchanges. Today, Narvar’s comprehensive Post-Purchase Pl ...

HYPERVSN is the award-winning British company responsible for developing the disruptive Integrated 3D Holographic Display System that provides an immersive experience for viewers. Since its of ...

For over 30 years Indyme has been providing leading retailers with customer engagement and active loss prevention solutions. Installed in over 30,000 stores, Indyme's Smart Response Platform provides ...

Arianee offers open and interoperable Digital Product Passports (DPP) solutions for durable goods. Our focus is on products that can be repaired, need regular maintenance, audits, or checks, and often ...

Curated For You is a contextual product discovery solution that reorients the customer experience around your shoppers' lives—delivering the perfect message at the perfect moment, whether it’s Cabo Va ...

Lucky cart is a French MarTech company at the intersection of data, tech and retail media. We combine the potential of transactional data with the power of retail media to drive shopper engagement. By ...