Yocuda (Your Customer Data) is the market leader in sustainable and dynamic digital receipts that enable retailers to identify and engage all their in-store customers. The solution boosts post-purchase engagement, drives multichannel purchasing and helps create a single customer view for retailers while improving the customer experience for shoppers. The solution frequently identifies 50% - 80% of store customers and creates a high-performing communication channel with an average 75% open rate. With over a decade of experience and solutions deployed in more than 45 countries, Yocuda supports all languages, currencies and fiscal regulations. Yocuda integrates seamlessly with any POS system, offering flexible customer journey options to suit diverse retail environments. Sustainability is at the heart of the solution, helping retailers eliminate paper receipts, reduce their carbon footprint and comply with eco-regulations such as France’s 2023 Anti-Waste Law. As part of Global Blue, the world leader in Tax-Free Shopping, Yocuda has processed over 2 billion receipts and identified over 215 million customers globally. Yocuda supports all retail verticals and works with leading brands like M&S, Decathlon, Zegna, Argos, Sainsbury’s, PUIG, Hudson Group and Sephora to deliver a more sustainable and data-driven retail experience.

Product & Service Categories:

CRM Marketing, Customer Data Management, Data Analysis of Business Information, Clienteling, Customer Insights and Analytics, POS Integrations, Customer Engagement, Personalization

Press Releases

Paper Receipts on the Chopping Block

Yocuda, the leading digital receipt platform, has found that 77% of shoppers in the UK would be more likely to switch to digital receipts if they knew how many trees were cut down to produce the paper versions (an astonishing 200,000 trees are cut down annually just for receipts in the UK). For younger generations, the demand for change is even louder - 87% of 18-25-year-olds would opt for digital receipts in an effort to reduce the environmental impact of paper ones.

Decathlon Transforms CX with Digital Receipts

Decathlon, France’s leading sporting goods retailer, partnered with Yocuda to revolutionize customer interactions through digital receipts. Moving beyond traditional paper receipts, Decathlon aimed to reduce its environmental impact, enhance customer engagement, and provide personalized shopping experiences. With over 50% of receipts now digital, this shift significantly cuts paper waste and offers receipts embedded with loyalty updates, event promotions, and product recommendations.

Products

Dynamic Digital Receipts

Yocuda (Your Customer Data) is the market leader in sustainable and dynamic digital receipts that enable retailers to identify and engage all their in-store customers. The solution boosts post-purchase engagement, drives multichannel purchasing and helps create a single customer view for retailers while improving the customer experience for shoppers.