Customer Insights/Analytics/Surveys
Queue Management & Customer Journey software with a comprehensive set of tools designed to elevate your customers' experience and exceed their expectations.
Our software simplifies customer visits by ...
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with Gf ...
Tulip is the world’s largest cloud-based retail customer engagement platform provider, with best-in-class Clienteling and POS capabilities that let retailers realize the full potential of omnichannel ...
Using AI, Kahoona enables hyper-personalization in a cookieless world, allowing brands and online retailers to turn the 96% of website visitors who remain unidentified into high-intent buyers. After a ...
Sponsor
Deloitte provides industry-leading audit, consulting, tax and advisory services to many of the world’s most admired brands, including nearly 90% of the Fortune 500® and more than 7,000 private compani ...
Verint® is a leader in customer experience (CX) automation. The world’s most iconic brands – including more than 80 of the Fortune 100 companies – use our open platform, AI-powered bots, and best-of-b ...
TransactionTree transforms retail transactions into engaging customer experiences through digital solutions. Their platform digitizes receipts, delivering them via email or SMS, which not only reduces ...
LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winnin ...
Oracle provides retailers with a complete, open, and integrated suite of best-of-breed business applications, cloud services, and hardware that are engineered to work together and empower commerce. Le ...
Powering the world's payments ecosystem with intelligent payments orchestration to build the future of our customers' technology
Tired of your payments and fraud solution keeping you up at night?
Sea ...
Amperity helps brands grow by unifying their customer data. Using first-party data, Amperity creates complete customer profiles that improve acquisition, retention, personalization, and privacy compli ...
AiFi ("eye-Fi") is the leading AI provider of camera-led spatial intelligence solutions that creates a 3D real-time digital twin enabling business worldwide to track people and objects through space a ...
Ordergroove ’s subscription platform helps innovative brands and retailers build ongoing, highly profitable relationships with their customers by turning one-time purchases into recurring transactions ...
TransPerfect helps the world’s leading retail brands thrive globally by offering industry-leading technology and services to ensure cross-border success. Working in 200+ languages, our services includ ...
Appriss Retail is the data science company transforming commerce interactions by reducing fraud, driving efficiency, and maximizing profitability for ecommerce and omnichannel retailers. With more tha ...
Talkdesk, Inc., a global provider of generative AI-powered customer experience technology that serves enterprises of all size, is leading the charge to rid the world of bad customer experience.
Talkd ...
Earnest Analytics empowers marketers, strategists, and managers with real-time market share, retention, customer overlap, share of wallet, brand affinities insights, and more. Earnest's daily credit c ...
First Insight is the global leader in Voice of the Customer retail solutions, transforming business decision-making through actionable consumer insights and AI. First Insight’s platform enables retail ...
Good Growth is a data and technology company trusted by global brands to grow profitability and market share of digital channels.
Innovating online is fraught with risk and impeded by legacy tech. N ...
Salesforce is the #1 AI CRM, bringing humans and AI agents together, unlocking and unifying data, and activating your Shopper 360 on one platform.
Through Agentforce, our groundbreaking suite of cust ...
Bizrate Insights empowers businesses with actionable consumer feedback and data-driven insights to enhance customer experiences and drive growth. Through our advanced survey solutions and real-time a ...
Google helps retailers solve some of the most complex challenges across the retail value chain, unlocks new opportunities for growth, and innovates with you in a rapidly shifting industry landscape. O ...
The Duel Brand Advocacy Platform enables brands to mobilize and manage entire communities of social affiliates, content creators and micro-influencers to acquire customers and drive revenue at scale. ...
KEYENCE is a leading technology company that is consistently ranked by Forbes as one of the top 100 most innovative companies in the world. Our RPA software allows end users to automate mundane comput ...
For the last quarter century, ThinkSIGN been the premier designer and manufacturer of the best LED signage solutions you’ll find anywhere. You’ll see it clearly in the perfect pairing of our superior ...
Booxi transforms customer interactions into unforgettable experiences. As a leading appointment scheduling and event management solution, Booxi is trusted by brands like Dior, Clarins, Sephora, and De ...
Esri provides the world’s most powerful mapping and spatial analytics software. Our product, ArcGIS, applies The Science of Where to connect everyone, everywhere through a common visual language. It ...
Mapp Marketing Cloud combines marketing automation and digital analytics capabilities, powered with artificial intelligence, to help businesses extract actionable customer insights from multiple digit ...
Crave is the leading in-store customer engagement platform, offering Smart Fitting Room and In-Aisle Digital Assistant solutions. We combine AI and RFID technology to make shopping seamless for custo ...
Loyalty Builders provides a suite of precise, accurate, very affordable metrics predicting purchases and loyalty of every individual retail customer, regardless of their engagement history. AI-driven ...
We revolutionize how businesses understand customer experience and engagement.
Trusted by companies like Disney, NBC, and the NFL, Conviva is the first and best place to go to understand and optimize ...
Mastercard Data & Services encompasses Mastercard's offerings beyond the transaction. We deliver the technology and data capabilities to help retailers innovate, grow, and stay ahead of the compet ...
Hightouch is the leading Composable CDP that empowers companies to activate their data warehouse to power personalized marketing and business operations. Trusted by leading organizations like PetSmart ...
Redpoint helps innovative companies ignite the full potential of data to drive superior customer experiences across the enterprise. The Redpoint CDP creates the most complete, timely and accurate unif ...
TruRating helps retailers hear from 80%+ of their customers in-the-moment by alternating survey questions at checkout. TruRating then combines payment-validated responses with transactional data, givi ...
See how ultra-fast, reliable fiber and 5G connectivity protected by built-in security can help you redefine the customer experience. Let our experts work with you to fine-tune your operational efficie ...
Windfall is a people intelligence and AI company that gives marketing, sales, and analytics teams actionable insights. By democratizing access to people data, organizations can intelligently prioritiz ...
pass_by is an AI-powered geospatial intelligence platform, revolutionizing the way businesses understand and predict real-world behaviors and movements. By harnessing years of global data, we provide ...
DragonflyAi is the Creative Confidence Platform designed to maximise omnichannel creative performance with real-time creative testing. We help CPG brands understand how their creative assets will perf ...
Nexite’s Live Retail Optimization platform automatically captures every customer interaction in your stores; what customers see, touch, try on, and buy or abandon, in real time. Using AI, Nexite trans ...
Kepler Analytics is the go-to analytics platform for the world’s leading retailers. Leveraging our pioneering traffic sensor, camera technology and analytics platform, retailers gain access to nea ...
iRomaScents provides the solution to the problems that the perfume/fragrance retailers have encountered for countless years, by addressing the issue of indecision from their customer base. Our high ...
Marigold is a global martech leader focused on delivering relationship marketing solutions that support the entire customer lifecycle and make it easy for brands to create long-term relationships, bui ...
Klaviyo (CLAY-vee-oh) powers smarter digital relationships, making it easy for businesses to capture, store, analyze, and predictively use their own data to drive revenue and measurable, high-value ou ...
Imagine the possibilities if in-store customer experiences could be personalized individually and at scale, just like e-commerce. Engaging with every shopper like the neighborhood corner store, re ...
Sagarmatha transforms retail with personalized experiences and strategic decision support. Our Machine Learning solutions enhance global retailers' effectiveness, increasing sales by up to 17%. Po ...
An AI personalization platform for physical spaces, leveraging Gen AI to deliver uniquely tailored, high-converting experiences across various touchpoints. We’re helping brands understand shopper beha ...
Xfuze, developed by Xiatech, is the only composable integration, data management and analytics solution.
Xiatech accelerates business transformation, unlocks the value of data and turbo-charges lega ...
Treasure Data empowers the world’s largest and most innovative companies to drive connected customer experiences that increase revenue and reduce costs. Built on a big data foundation of trust and sca ...
Finally, AI that improves CSAT – Guaranteed
We transform customer support from a cost center into a profit center. By automating 60-80% of your customer inquiries and ensuring high customer satisfac ...
Empowering physical spaces with data intelligence Flame is an advanced analytics platform for physical spaces that combines video and a broad range of data with AI to enhance decision-making and o ...
Dragonfruit AI is the enterprise Video AI company transforming how retail businesses optimize operations, enhance safety, and uncover deep insights into their customer journeys. We’re not just another ...
At Digit7, we specialize in AI Matrix-driven products designed for dynamic revenue spaces. Our product suite optimizes store operations, streamlines checkout processes, enhances inventory manageme ...
PrettyDamnQuick turns your eCommerce checkout into a profit engine by segmenting your customers and A/B testing until each one’s optimal checkout experience is unlocked.
The result? More profitable r ...
Foodback is a game-changing feedback and analytics platform for the retail and foodservice industries. We empower businesses to capture real-time customer insights, streamline operations, and fuel gro ...
The first retail vertical IoT integrated platform to bring e-commerce style shopper analytics to brick-and-mortar stores, brands and malls, RetailNext is a pioneer in focusing entirely on optimizi ...
Adyen (AMS: ADYEN) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single glo ...
Heuritech quantifies and predicts consumer demand with the largest dataset on fashion and the most accurate forecasting model. Created in 2013 by two PhDs in Machine Learning, Heuritech possesses an A ...
VOC.ai delivers advanced AI Agent solutions to revolutionize customer interactions. Our agents streamline support, automate inquiries, and provide personalized experiences across channels like Zendesk ...
MarketDial helps brick and mortar retailers create a culture of experimentation with user-friendly A/B testing. The MarketDial platform is intentionally easy to enable robust insights, creating your s ...
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: ...
C2C (Context to Call) is a cutting-edge, context-aware communication platform designed specifically for e-commerce businesses. It allows customers to reach businesses effortlessly through embedded cal ...
Aura Vision is a new in-store analytics solution that helps enterprise retailers like Decathlon, Sports Direct & Adidas drive sales conversion and productivity in their stores. We're replacing traditi ...
Chargeback Gurus helps businesses protect and recover revenue by providing innovative technology, AI enhanced chargeback management solutions powered by our proprietary FPRONE platform. O ...
Extreme Networks the industry's first cloud-driven, end-to-end enterprise networking company. Our best-of-breed technology solutions, from the wireless and IoT edge to the data center, are flexible, a ...
Omnichannel After-Sales Management Platform for brands and retailers.
Trusted by The North Face, VF Corp, Fusalp, Messika, ERAM...
