Retail in-store customer analysis solution for queues, commercial areas and sale points

ANALYTICS OF CUSTOMER BEHAVIOUR IN RETAIL CUSTOMER FLOW MONITORING
Information about the number of customers visiting and stay-time in specific commercial areas of interest excluding staff

ACTIVITY MAPS
Information about customer paths and hot commercial points inside the monitored areas

QUEUEING BEHAVIOUR ANALYTICS
• Number of people waiting and average waiting time
• Real time monitoring (alarms) and forecasting
• Service time at the sale points
• Queue drop-out rate

CUSTOMER EXPERIENCE
Improves the customer's experience by preventing the congestion of customers waiting in queues to be attended to

OPERATIONAL NOTIFICATIONS/ALARMS
Option to generate notifications or alarms in real-time to the service or sale point management staff, by means of an App or Smartwatch

LATEST GENERATION TECHNOLOGIES AND ALGORITHMS
Innovative ´Time of Flight´ technology that creates a high-resolution and accurate 3-D image (with no GDPR impact) based