Holistic Monitoring
RetMon, monitors the entire technology stack in your stores (including retail pos monitoring) and provides visibility in a single easy to use dashboard.
- Business process: track the performance of customer journeys and store staff operations by tracing each iteration in complete flows
- Data: ensure streams of data are performing optimally and identify changes and exceptions
- Applications: analyze applications installed across your networks, including enterprise / console components, databases, POS and Inventory Management
- Networks: keep tabs on your corporate and store network availability to ensure minimal impact on performance and individual transactions
- Infrastructure: gain insights into the primary and peripheral systems across your corporate and store footprint including infrastructure KPIs
- Devices: oversee the performance of the devices on your corporate and store networks, such as POS receipt printers and network printers.