Digitate, a software venture of TCS, provides a SaaS-based platform called ignio™ for autonomous retail operations. ignio combines unified observability and AI-powered insights with closed-loop automation, improving resilience of retail operations.
Digitate ignio™ helps retailers spot issues in critical processes, provides real-time visibility into business and IT health, and helps improve reliability and performance of retail applications.
With ignio, retailers can :

Assure resilient operations across retail stores, ecommerce, and warehouses
Predict and resolve delays in key processes like stock replenishments and deliveries
Plan for IT capacity needs to meet peak-season and cyclical demands
Ensure 24*7 availability of ecommerce sites and key applications

ignio also lays the foundation for AI-based decisions to improve retail performance with visibility into the complex interdependencies between IT and Business KPIs and metrics.