Pursuing e-commerce sales in the U.S. can be highly profitable as the sector continues to grow year after year. The top categories of fashion, food, and electronics continue to see $120+ billion in revenue, and show no signs of slowing. However, while the outlook for sales is good, international e-commerce brands must account for the challenges that come with managing returned inventory in the U.S. from abroad.
An apparel brand based in the United Kingdom was managing its U.S. returns via a single third-party warehouse that received shipments nationwide.
By automating inventory donation processes with LiquiDonate, the brand reduced shipping distances by an average of 994 miles and saved money on shipping costs for 96% of returns in just one quarter. The simplified donation process also allowed the company to make a positive impact from a distance, which would not have been likely possible as a small brand based in another country.
LiquiDonate provides a seamless solution that empowers brands to seamlessly donate inventory to local nonprofits and greatly reduce the amount of returns management actions necessary for a successful customer experience.