x-hoppers is a complete retail communication solution that combines wireless headsets, a robust cloud-hosted communication system, QR code call points and AI-powered features to improve the in-store customer experience. Powered by Wildix, a global UCaaS leader with 20 years of industry experience, x-hoppers connects shop floor assistants to one secure channel where they can instantly collaborate and receive incoming calls and notifications, including AI-driven theft-detection alerts, streamlining processes and reducing shrink. With over 250 integrations, including an AI knowledge-on-demand assistant, x-hoppers cuts training time in half and empowers shop assistants with all the tools they need to provide an outstanding in-store experience. For more information, visit www.x-hoppers.com.

Product & Service Categories:

In-Store Analytics, Wearables and IoT, Talent/Workforce Management, Business Intelligence, Voice: Services: Wireline/Wireless, Store Communications, Telecom, Video Equipment, Retail Revenue Optimization, Fraud Protection and Detection

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Helpful from day one: How to speed up onboarding

Live demo to discover how x-hoppers’s smart in-store communication system speeds up onboarding
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How well do you know your store?

Live demo to discover how x-hoppers’s smart in-store communication system helps you boost operations

📍 Booth #1805

Press Releases

AI-Powered Retail Communications Solution

x‑hoppers Launches Groundbreaking AI-Powered Retail Communications Solution

Products

Smart call points

Serve customers faster through real-time alerts to the headset
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Our dynamic QR code-based call points are easy to strategically place around the store or on specific products, allowing your team to instantly know where a customer is and their needs each time a notification plays in the x-hoppers headsets.

Learn more at www.x-hoppers.com/solutions/need/increase-sales

AI assistant

Provide information on demand with our AI assistant
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Our AI assistant provides live answers to spoken questions, giving your store associates instant access to product information, stock levels and procedures so they can confidently answer customer questions from day one.

Learn more at www.x-hoppers.com/solutions/need/retail-training

AI video alerts

Detect in-store incidents and theft attempts with AI video alerts
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Our computer vision AI identifies thefts, suspicious behavior and even customers looking for help, sending discrete, real-time audio alerts straight to the x-hoppers headsets, reducing theft and boosting store security while supporting the in-store shopping experience.

Learn more at www.x-hoppers.com/solutions/need/ai-theft-prevention