Name: NRF 2025: Retail's Big Show
Start: 2025-01-10
End: 2025-01-14
Location: Jacob K. Javits Convention Center

CBTS (#43 CRN Solution Provider 500) specializes in serving enterprise and midmarket retail clients across the United States and Canada. We offer flexible technology solutions, including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. Our services are designed to meet the unique needs of retailers, from developing modern applications and secure infrastructure to managing and optimizing operations. We provide advanced cybersecurity, strategic IT cost management, and digital transformation strategies to drive innovation and scalability. Our AI integration enhances customer and employee experiences. Additionally, CBTS offers rapid support for new and relocated stores, turnkey managed IT services, and solutions to optimize store operations.

Product & Service Categories:

IT, Security, Call Centers & Chatbots, Data Processing, Wi-Fi and Bluetooth Analytics, Computer Equipment and Printers, Store Communications, Telecom, Video Equipment, Voice - Wireline, Wireless

Show Specials

Win an Ooni Pizza Oven, Yeti Cooler, or Traeger

Don’t miss your chance!
Reserve your spot today to connect with us. Stop by booth #3138 to claim an exclusive gift and enter to win amazing prizes, including:

An Ooni Karu 2 Pro Essentials Bundle
A Yeti Tundra Haul® Wheeled Cooler
A Traeger Pro 780 Grill

Click learn more to enter to win.

Press Releases

CBTS and RTI Announce Partnership Enabling Retail

CBTS is excited to join forces with Retail Tech Inc. (RTI), one of the largest non-OEM providers of technology and services in the retail industry, at the NRF ’25 – Retail’s Big Show January 12-14, 2025, at the Jacob K. Javits Convention Center in New York City.

Products

CBTS and Cisco: Powering the future of retail

Cisco and CBTS bridge the gap between customer priorities and business priorities with innovative technology.

Microsoft 365 Copilot solutions for retail

Microsoft 365 Copilot is an innovative generative artificial intelligence (gen AI) tool that provides retailers with fresh solutions for customer-facing and back-end operations. It is not just a tackedon GPT. Instead, it is a fully integrated platform that improves the functionality of the existing Microsoft suite in powerful new ways. This e-book will examine the benefits and challenges of implementing Copilot in an existing retail technology ecosystem.

A contact center’s role in retail reinvention

This e-book presents nine innovative touchpoints for retailers to enhance service experiences as supported by a cloud-based contact center. From broad-reaching platforms like social media to personalized one-on-one interactions, the contact center is transforming to support these touchpoints through AI, workflow automation, and omnichannel experiences, making it a new gateway for your business to support the consumer journey.

Managed Cloud Network for Retail

Our managed Network as a Service (NaaS), built on Cisco Meraki technology, supports your organization in driving productivity, resilience, and agility, with auto VPN, security, switching, and Wi-Fi included. You’ll enjoy expert service from our certified engineers, who are available 24x7x365 to support the secure management of your distributed network—so you can focus your energy on core business needs.

AI: Transforming the customer experience

The retail sector is undergoing a swift transformation, fueled by developments in AI and IoT, the integration of UCaaS and CCaaS, and the critical need for IT modernization. Retailers are adjusting to this move towards a mix of both physical and online work settings, with the adoption of AI-powered solutions becoming crucial. These technologies simplify processes and improve customer interactions by offering personalized, efficient services.